Station facilities
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Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note Platform 1 (to Croydon) - Roof with seats underneath. Platform 2/3 (to London) - roof with seats underneath. Also waiting room with narrow door and seats inside. Platform 4 (not used regularly) - no roof or seats, although shelter possible in roof covering access to exit ramp.
Women-only waiting room No -
Trolleys
-
Refreshments
Note Coffee shop
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Norbury
- Connection time
- 4 minutes (minimum)
- Cycle storage
Yes
- Sheltered cycle storage
- Yes
- Cycle storage location
-
by side entrance
- Car park
-
Yes
Station Car Park - 14 spaces
Monday-Sunday 24 hours
Charges apply: Monday to Sunday
£1 Daily - Sunday & Bank Holidays
There is currently a waiting list for tickets. Please visit the station ticket office to enquire about the waiting list.
Charges: £4.50 daily, £18.90 weekly, £72.00 monthly, £203.00 three-monthly, £756.00 annually
- Taxi rank
-
No
Information on taxis from this station is available at www.traintaxi.co.uk
- Rail replacement
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Outside station on A23 London Road.
- Rail replacement maps
- View location map for rail replacement services
- Bus services
-
Yes
Information to plan your onward journey is available in a printable format here
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 06:15-20:00
Saturday 06:40-21:00
Sunday 08:15-17:45
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
-
Yes
Located in the booking hall
- Get Oyster card here
-
Yes
- London fare zone
-
Zone 3
- Penalty fares
-
Penalty Fares apply to journeys from Norbury station when travelling with:
- Southern Railway
- Southeastern
Accessibility and mobility access
- Customer help points
-
Yes
Customer assistance office on platforms 2/3. Help/information point available on all platforms
- Staff help
-
Monday-Friday 06:15-20:00
Saturday 06:40-21:00
Sunday 08:15-17:45
- Accessible ticket machines
-
Yes
- Accessible ticket office counter
-
No
Adjustable ticket office counter due to be installed.
Please ask staff for assistance or contact Southern Assisted Travel in advance of travel on 0800 138 1016.
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Accessible taxis
-
Yes
Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 0800 138 1016. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.
- Accessible public telephones
-
Yes
- Nearest stations with more facilities
-
East Croydon
- Accessible toilets
-
No
- Step free access coverage
- Whole station
Step-free access via steep ramps to all platforms. Step-free access to Ticket Office.
- Impaired mobility set down
-
Yes
- Disabled parking
-
Yes
- 1 spaces
Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
-
No
No ticket machines
- Wheelchairs
-
No
- Ticket gates
- Yes
General services information
- Customer service
-
Yes
Please contact Customer Services on 08451 272920
- Left luggage
-
No
- Lost property
-
No
Call Customer Services 08451 272920
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Full-time
Monday-Friday 05:30-01:02
Saturday 05:30-01:02
Sunday 05:30-01:02
Station map
- Station plan
-
View larger version
- Stations made easy
- Show [NRB] route
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