Last updated:Today at 17:58
Train companies affected:Avanti West Coast, London Northwestern Railway
Newton Abbot (NTA)
Newton Abbot station, Station Road, Newton Abbot, Devon, TQ12 2JE
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:00 - 19:10
- Opening Hours,Saturday: 06:30 - 17:50
- Opening Hours,Sunday: 08:45 - 18:10
Location
Main concourse
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Accessible ticket machines are located at the station entrance by the ticket office.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard note
Smartcard Accepted
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 05:50 - 23:50
- Information Services Opening Times,Saturday: 08:15 - 23:50
- Information Services Opening Times,Sunday: 05:50 - 23:50
Staff Help Available
- Staff Help Available,Monday to Friday: 05:50 - 23:50
- Staff Help Available,Saturday: 05:50 - 23:50
- Staff Help Available,Sunday: 08:15 - 23:50
Meeting point: Platform 3 waiting room.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Left Luggage
Unavailable
Lost Property
Available
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.
Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.
Register your lost item here
Trolleys
Available
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Category A Station - This station has step free access to all platforms via lifts and an overbridge from platform 3.
Ticket barriers and gates
Available
Accessible ticket machines
Available
Accessible ticket machines are located at the station entrance by the ticket office.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
- Waiting rooms,Monday to Friday: 06:00 - 23:00
- Waiting rooms,Saturday: 06:00 - 23:30
- Waiting rooms,Sunday: 08:45 - 18:10
On platforms 1/2 and 3
Seating area
Available
Induction loop pay phones
Unavailable
Public telephones are not available
Wheelchairs available
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are available. Please request staff assistance.
Impaired mobility set down/pick-up point available
Available
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - Booking office main concourse. Please notify a member of staff.
Accessible spaces
10 spaces
Accessible car park equipment
Yes
Accessible ticket machine is available at the car park. Step free access from the car park to the station via a lift.
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:50 - 23:50
- Staff help available,Saturday: 05:50 - 23:50
- Staff help available,Sunday: 08:15 - 23:50
Meeting point: Platform 3 waiting room.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Available
The toilets are located on Platforms 1/2 and 3.
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
Available
In ladies wc
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:00 - 23:00
- Waiting Rooms,Saturday: 06:00 - 23:30
- Waiting Rooms,Sunday: 08:45 - 18:10
On platforms 1/2 and 3
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
247 spaces
Accessible spaces
10 spaces
Accessible car park equipment
Yes
Accessible ticket machine is available at the car park. Step free access from the car park to the station via a lift.
Impaired mobility set down/pick up points available
Available
Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - Booking office main concourse. Please notify a member of staff.
Car park CCTV
No
Notes
Find out more about car parking at this station.
ATM
Available
Adjacent station entrance
Refreshment Facilities
Available
Coffee shop and vending machines
Shops
Available
Coffee shop and vending machines
Public Telephones
No
Accessible Public Telephones
Unavailable
Public telephones are not available
Public Wi-Fi
Unavailable
Post Boxes
Available
Platform 3
Bicycle Storage
Spaces
32 spaces
Please note,cycles can be carried on our trains free of charge.
Type of Storage
Stands
Location
Platform 1 adjacent ticket office
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Front of the station.
Next to Devon House. If you require an accessible taxi please approach a member of staff.
Information to plan your onward journey is available in a printable format here
Find out more about links from GWR stations to airports.
