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Newton Abbot (NTA)

Newton Abbot station, Station Road, Newton Abbot, Devon, TQ12 2JE

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:00 - 19:10
  • Opening Hours,Saturday: 06:30 - 17:50
  • Opening Hours,Sunday: 08:45 - 18:10
Location

Main concourse

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Accessible ticket machines are located at the station entrance by the ticket office.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard note

Smartcard Accepted

Information Available

  • Yes - from help point

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 05:50 - 23:50
  • Information Services Opening Times,Saturday: 08:15 - 23:50
  • Information Services Opening Times,Sunday: 05:50 - 23:50

Staff Help Available

  • Staff Help Available,Monday to Friday: 05:50 - 23:50
  • Staff Help Available,Saturday: 05:50 - 23:50
  • Staff Help Available,Sunday: 08:15 - 23:50

Meeting point: Platform 3 waiting room.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left Luggage

Unavailable

Lost Property

Available

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

Trolleys

Available

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step Free Category A Station - This station has step free access to all platforms via lifts and an overbridge from platform 3.

Ticket barriers and gates

Available

Accessible ticket machines

Available

Accessible ticket machines are located at the station entrance by the ticket office.

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Waiting rooms
  • Waiting rooms,Monday to Friday: 06:00 - 23:00
  • Waiting rooms,Saturday: 06:00 - 23:30
  • Waiting rooms,Sunday: 08:45 - 18:10

On platforms 1/2 and 3

Seating area

Available

Induction loop pay phones

Available

Station phone boxes are not accessible

Wheelchairs available

Available

Trolleys

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Wide access gates - underneath Ticket Barrier and gates

There are automatic wide aisle gates that are less than 0.9 metres wide

Getting to and from the station

Accessible taxis here

Available

Accessible taxis are available. Please request staff assistance.

Impaired mobility set down/pick-up point available

Available

Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - Booking office main concourse. Please notify a member of staff.

Accessible spaces

10 spaces

Accessible car park equipment

Yes

Accessible ticket machine is available at the car park. Step free access from the car park to the station via a lift.

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 05:50 - 23:50
  • Staff help available,Saturday: 05:50 - 23:50
  • Staff help available,Sunday: 08:15 - 23:50

Meeting point: Platform 3 waiting room.

Customer Help Points

Yes

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Available

The toilets are located on Platforms 1/2 and 3.

Accessible Toilets

Available

Accessible toilet opening and closing times are the same as the staffing hours of the station.

The radar key is available from station staff.

Baby Changing

Available

In ladies wc

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 06:00 - 23:00
  • Waiting Rooms,Saturday: 06:00 - 23:30
  • Waiting Rooms,Sunday: 08:45 - 18:10

On platforms 1/2 and 3

Seating Area

Available

Operator

APCOA Parking (UK) Limited

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

247 spaces

Accessible spaces

10 spaces

Accessible car park equipment

Yes

Accessible ticket machine is available at the car park. Step free access from the car park to the station via a lift.

Impaired mobility set down/pick up points available

Available

Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting point - Booking office main concourse. Please notify a member of staff.

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £7.60
  • Rate on Saturday £5.30
  • Rate on Sunday £5.30
  • Rate per week £38.00
  • Rate per month £116.00
  • Rate per 3 months £300.00
  • Rate per year £815.00

ATM

Available

Adjacent station entrance

Refreshment Facilities

Available

Coffee shop and vending machines

Shops

Available

Coffee shop and vending machines

Public Telephones

Yes

Accessible Public Telephones

Available

Station phone boxes are not accessible

Public Wi-Fi

Unavailable

Post Boxes

Available

Platform 3

Bicycle Storage

Spaces

32 spaces

Please note,cycles can be carried on our trains free of charge.

Type of Storage

Stands

Location

Platform 1 adjacent ticket office

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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