enhanced
by  

Station Facilities: Neath (NTH)

Managed by Arriva Trains Wales 

Neath Railway Station
Station Square
Windsor Road
Neath

SA11 1BY

Last changed: 16:16 on 18 Nov 2009

Current Station Information ^ Top

Service Details
Opening Hours Monday-Sunday 24 hours
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep NTH to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Friday 05:30-18:30 Saturday 07:00-18:45 Sunday 09:20-16:50
CCTV Yes
CCTV - Coverage Within station

Information Systems ^ Top

Service Details
Passenger Information Services Departure screens Arrival screens Announcements
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 05:30-18:30 Saturday 07:00-18:45 Sunday 09:20-16:50
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterYes
From Ticket MachineYes
Machine Location

Booking hall

Telesales No
Oyster PrePay No
Penalty Fares

Penalty Fares do not apply when travelling from Neath station.

General Services Information ^ Top

Service Details
Customer Service Monday-Saturday 08:00-20:00 Sunday 11:00-20:00
Customer Service - Primary Phone Number 0845 6061 660
Customer Service - Fax Number 0870 191 0764
Customer Service - Address St Mary's House, 47 Penarth Road Cardiff CF10 5DJ
Customer Service - Web Address www.arrivatrainswales.co.uk
Customer Service - Email Address customer.relations@arrivatrainswales.co.uk
Left Luggage No
Lost Property Yes
Lost Property - Primary Phone Number 0845 6061 660
Lost Property - Web Address www.arrivatrainswales.co.uk
Lost Property - Email Address customer.relations@arrivatrainswales.co.uk
Lost Property - Note

Contact nearest staffed station or Customer Relations

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Room - Opening Hours Monday-Sunday 06:00-21:30
Waiting Rooms - Note

 

Women-Only Waiting Room No
Trolleys No
Refreshment Facilities - Opening Hours Monday-Saturday 05:30-16:30
Refreshment Facilities - Note
  • Buffet
Toilets Yes
Toilets - Note

Open daily from 06.00 to 21.30

Baby Changing - Opening Hours Monday-Sunday 06:00-21:30
Showers No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note

Find WiFi Hotspots around Neath station

Web Kiosk No
Post Box No
Tourist Information Office No
ATM Machine No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline Monday-Sunday 08:00-20:00
Helpline - Primary Phone Number 08453 003 005
Helpline - Minicom/Textphone (For customers with hearing impairments) 0845 300 6105
Helpline - Note

Disabled Persons Protection Policy available by post.

Customer Help Points No
Staff Help Monday-Sunday 06:00-22:00
Accessible Ticket Machines Yes
Accessible Ticket Office Counter No
Induction Loop Yes
Ramp for Train Access Yes
Ramp for Train Access - Note
  • If you need assistance we recommend that you book at least 24 hours in advance of travel
  • All trains carry a ramp for wheelchair access

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis Yes
Accessible Public Telephones No
National Key Toilets No
Step Free Access Coverage Partial station
Step Free Access Coverage - Note

  • Swansea bound platform accessed via barrow crossing, only available for use when the station is staffed. Otherwise stepped footbridge access only.
Impaired Mobility Set Down No
Disabled Parking Yes
Number of Disabled Parking Spaces 5
Accessible Car Park Equipment Yes
Wheelchairs Yes

Transport Links ^ Top

QUICK JOURNEY PLANNER

From (station):

To (station):

Date:
calendar
Time:
More search options

LIVE DEPARTURES & ARRIVALS




Limit by:(optional)

Accessible version?