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Station Facilities: Norwood Junction (NWD)

Managed by London Overground 

Tennyson Road
South Norwood
London
London

SE25 5AG

Last changed: 13:41 on 11 Nov 2009

Current Station Information ^ Top

Service Details
Opening Hours Monday-Friday 05:55-20:20 Saturday 06:40-20:20 Sunday 07:40-19:10
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep NWD to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Saturday 04:59-01:06 Sunday 07:40-19:15 Monday-Friday 05:55-20:20 Saturday 06:20-20:20
CCTV Yes

Information Systems ^ Top

Service Details
Passenger Information Services Departure screens
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 05:55-20:20 Saturday 06:20-20:20 Sunday 07:40-19:15
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterYes
From Ticket MachineYes
Machine Location

Located in the booking hall

Telesales No
Oyster PrePay No
Travelcard Zone

Zone 4
Penalty Fares

Penalty Fares apply to journeys from Norwood Junction station when travelling with:

  • Southern Railway
  • Southeastern

General Services Information ^ Top

Service Details
Customer Service No
Left Luggage No
Left Luggage - Note

 

Lost Property Yes
Lost Property - Note

Call Southern Customer Services 08451 272920 for items left on trains

Items left at stations will be retained at that station for one week, following which they will be stored at Norwood Junction for a period of 6 months. These can be collected between 1000 and 1600 on Mondays to Fridays only.

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms None
Waiting Rooms - Note

Plenty of metal seats under platform roofs on platforms 1-5. Platform 6 - roof with 1 seat underneath.

Women-Only Waiting Room No
Trolleys No
Refreshment Facilities Yes
Toilets No
Baby Changing No
Showers No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note

Find WiFi Hotspots around Norwood Junction station

Web Kiosk No
Post Box No
Tourist Information Office No
ATM Machine No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points Yes
Staff Help Monday-Friday 05:55-20:20 Saturday 06:20-20:20 Sunday 07:40-19:15
Accessible Ticket Machines Yes
Accessible Ticket Machines - Note

 

Accessible Ticket Office Counter Yes
Accessible Ticket Office Counter - Note

 

Induction Loop Yes
Ramp for Train Access Yes
Ramp for Train Access - Note
  • If you need assistance we recommend that you book at least 24 hours in advance of travel

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis Yes
Accessible Taxis - Note

 

Accessible Public Telephones Yes
National Key Toilets No
Step Free Access Coverage Partial station
Step Free Access Coverage - Note

  • Step free access from main entrance to Ticket Office and platform 1 (to London Bridge/Victoria - some trains) only. Subway with steps to all other plaforms. Rear (Woodside) entrance - steps to all platforms. Step-free route from rear entrance to main entrance via public subway. Nearest step-free station is West Norwood.
Impaired Mobility Set Down No
Impaired Mobility Set Down - Note

No dedicated area

Disabled Parking No
Accessible Car Park Equipment No
Accessible Car Park Equipment - Note

No car park

Wheelchairs No

Transport Links ^ Top

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