Newport (South Wales) (NWP)

Managed by Arriva Trains Wales 

 
Newport Railway Station,
High Street,
Newport.,
NP20 4AX
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

    Trolleys Yes
  • Refreshments

    Note Food outlet (available on platforms 2 and 3).
  • ATM machine

  • Toilets

    Toilets
  • Pay phone

    Pay phone Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops Newsagent (available on platforms 2 and 3).
 
 

Newport (South Wales)

Stations made easy

Route planning around the station including maps and platforms

Show [NWP] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
Yes
Storage spaces
42
Storage CCTV
Yes
Car Park
Godfrey Road
Operator
National Car Parks Ltd
Phone number
08450507080
Address
-
-
Web address
http://www.ncp.co.uk/
Email address
customer.service@ncp.co.uk
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
246  with 14 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Visit www.ncp.co.uk for parking prices.
CCTV Coverage
Yes
Car Park
High Street
Operator
National Car Parks Ltd
Phone number
08450507080
Address
-
-
Web address
http://www.ncp.co.uk/
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
20  with 2 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Visit www.ncp.co.uk for parking prices.
CCTV Coverage
Yes
Taxi
There is a taxi rank outside the main entrance to the station.
Impaired mobility set down / pick up points available
Yes
Set down and pick up in the short-stay station car park, located off Queensway.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:45 - 20:00
Saturday 06:30 - 20:30
Sunday 08:00 - 19:45
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
Penalty fares
Penalty fares apply for Arriva Trains Wales CrossCountry First Great Western 
More information about Penalty fares

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday - Sunday 24 Hours a Day
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Lost Property
Yes
Arriva Trains Wales
Visit our Lost Property page to submit a lost property form.
Customer Services
Contact our Customer Relations team directly on customer.relations@arrivatrainswales.co.uk.
Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services
Rail replacement services depart from the long stay car park at the rear of the station (accessed via Godfrey Road), unless otherwise stated on the station poster boards.

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Coins
Accessible public telephones

The pay phone is located on platforms 2 and 3.

Refreshment facilities
Yes
Food outlet (available on platforms 2 and 3).
Shops
Yes
Type of shops available
Newsagent (available on platforms 2 and 3).
Toilets
Yes
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms opening hours
Monday - Sunday 06:00 - 22:00

Accessibility and mobility access

 
Helpline Contact
0845 300 3005
Helpline opening hours
Monday - Sunday 08:00 - 20:00
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
 
Wheelchairs available
Yes
Wheelchairs available open hours
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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Stations made easy
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