New Cross (NWX)
Managed by Southeastern
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note On platforms Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine Yes Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi No Note Find WiFi Hotspots around New Cross station Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops Yes
New Cross
Transport links
- Connection time
- 4 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- Yes
- Cycle storage location
- on platform c
Ticket buying and collection
- Ticket office opening
- Monday-Saturday 06:10-20:00
- Sunday 08:10-20:00
- Monday-Friday 06:10-20:00
- Saturday 06:10-20:00
- Self-service machines
- Yes
- Oyster PrePay
- Yes
- Penalty fares
Penalty Fares apply to journeys from New Cross station when travelling with:
- Southeastern
Accessibility and mobility access
- Customer help points
- Yes
- Staff help
-
Yes
- Monday-Friday 06:00-21:30
- Saturday 06:00-21:30
- Sunday 08:15-15:40
- Accessible ticket machines
- Yes station forecourt/ booking hall
- Accessible ticket office counter
- Yes
- Induction loop
- No
- Ramp for train access
- Yes
- Accessible taxis
- Yes
- Accessible public telephones
- No
- National key toilets
- Yes
- Step free access coverage
- No part of station
- Not suitable for wheelchair access. Nearest Alternative Station is London Bridge.
- Impaired mobility set down
- Yes
- Disabled parking
- No
- Accessible car park equipment
- No
- Wheelchairs
- No
General services information
- Customer service
- Yes
- Monday-Sunday 24 hours
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Left luggage
- No
- Lost property
- Yes
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Full time
- Monday-Saturday 06:00-20:12
- Sunday 08:15-15:40
- Monday-Friday 06:00-21:30
- Saturday 06:00-21:30
