Station facilities
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Station seating facilities
-
Trolleys
-
Refreshments
Note Coffee shop -
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
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Tourist information office
-
Shops
Shops News agent
New Cross Gate
Getting to and from the station
- Car Park
No- Cycle Parking
- Cycle storage type
- Stands
- Sheltered cycle storage
- Yes
- Cycle storage location
- At the station entrance
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Information on taxis from this station is available at www.traintaxi.co.uk
- Accessible taxis
-
Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 0800 138 1016. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.
- Impaired mobility set down / pick up points available
- No
Ticket Buying and Collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:55 - 20:30
Saturday 06:10 - 20:30
Sunday 06:55 - 21:10
- Location
-
Located in the booking hall
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
Quickfare machines are not low level and have non-compliant user-operated parts.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
- Yes
- Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- London fare zone
- Zone 2
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:55 - 20:30
Saturday 06:10 - 20:30
Sunday 06:55 - 21:10
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- Customer Services
-
Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.
Call London Overground Customer Services 0845 601 4867 for issues related to London Overground trains, station staff and facilities.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Stop M outside the station on New Cross Road
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Refreshment facilities
- Yes
- Coffee shop
- Shops
- Yes
- Type of shops available
- News agent
- Toilets
- No
- Waiting Rooms
- No
Accessibility and Mobility access
- Staff help available
- Yes
- Ramp for train access
- Yes
- Step free access coverage
- No
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Nearest station notes
-
London Bridge
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