Old Street (OLD)
Managed by London Underground
Station facilities
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Station seating facilities
First Class lounge No Seating area No There are no seats in the ticket hall. Seats are available on the platform. Waiting Rooms None Women-only waiting room No -
Trolleys
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Refreshments
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ATM machine
Opening hours Monday-Friday 24 hours Bureau de change No -
Toilets
Note Male, female and unisex accessible toilets available - no charge. -
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Old Street station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes
Old Street
Ticket buying and collection
- Ticket office opening
Monday-Saturday 05:40-00:30
Monday-Friday 06:30-00:00
Saturday 07:00-00:30
Sunday 08:00-21:30
View ticket office opening hours
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- Self-service machines
Yes- London fare zone
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Zone 1
- Penalty fares
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Penalty Fares apply to journeys from Old Street station when travelling with:
- First Capital Connect
- London Underground
The Penalty Fare for travelling on Transport for London (TfL) services (Underground and Overground) or through their managed stations is £50. This will be reduced to £25 if it is paid within 21 days.
Accessibility and mobility access
- Customer help points
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No
- Staff help
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Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Accessible ticket machines
Yes
Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.
- Accessible ticket office counter
No
Ticket office staff provide assistance where possible. See ticket office opening hours.
- Induction loop
Yes
- Ramp for train access
No
- Accessible taxis
No
Contact taxi operator directly
- Accessible public telephones
No
- Accessible toilets
Yes
Standard key, not RADAR - ask staff for assistance.
- Step free access coverage
No part of station
- Impaired mobility set down
Yes
City Road (South East Corner) #4 entrance - Drop-off point close by with drop curb and pelican crossing.
- Disabled parking
No
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
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Yes
First Capital Connect Customer Relations - Left luggage
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No
- Lost property
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Yes
Monday-Friday 08:30-16:00
Saturday Closed
Sunday Closed
Property found on London Underground trains or stations may be held locally for a few days before being sent on to the TfL Lost Property Office (LPO), typically arriving between two and seven days after it was lost. Please be aware that charges are made for restoring property to customers. If you believe your property to have been lost on a First Capital Connect train, please contact their Customer Relations team for details of lost property facilities. - British Transport Police
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0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Sunday Closed
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hoursAll LU stations are staffed when open.
Station map
- Station plan
- View larger version
- Stations made easy
- Show [OLD] route