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Station Facilities: Old Street (OLD)
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep OLD to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Part Time |
| Staffing Hours | Monday-Sunday Closed |
| Staffing - Note | All LU stations are staffed when open. |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Saturday 05:40-00:30 Sunday 07:30-23:55 | ||||||
| Self Service Ticket Machines | No | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | No | ||||||
| Oyster PrePay | No | ||||||
| Travelcard Area |
| ||||||
| Travelcard Zone |
|
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | No |
| Customer Service - Note | Northern Line |
| Left Luggage | No |
| Lost Property | No |
| Lost Property - Note | Lost Property recovered from the station is sent (by station staff) to 200 Baker Street, London, NW1 5RZ. The office is open to the public from 9:30 to 14:00 Monday to Friday. Claimant will be asked to pay a lost property charge. For First Capital Connect phone 0845 026 4700, open 7 days a week, 0700 - 2200, except Christmas Day. |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | No |
| Waiting Rooms | To be confirmed by station operator |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | No |
| Toilets | Yes |
| Baby Changing | No |
| Pay Phone | Yes - |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around Old Street station |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| ATM Machine | Yes |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Monday-Sunday 07:00-22:00 Holidays: Christmas Day Closed |
| Helpline - Alternate Phone Number | 0800 058 2844 |
| Helpline - Alternate Textphone Number | 0800 975 1052 |
| Helpline - Address | Old Street London |
| Helpline - Note | The information regarding Helpline availability is in respect to First Capital Connect which is available 7 day a week except Christmas Day. The contact details for First Capital Connect are under the Alternate telephone and textphone descriptions. |
| Customer Help Points | No |
| Staff Help | No |
| Accessible Ticket Machines | No |
| Accessible Ticket Machines - Note | No ticket machine is accessible to all disabled people. London Underground offers tickets through different machines as well as at a staffed ticket counter. Staff are available to assist with ticket machines should it be required. |
| Accessible Ticket Office Counter | No |
| Induction Loop | No |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | No |
| Accessible Public Telephones | No |
| National Key Toilets | No |
| Step Free Access Coverage | No part of station |
| Imparied Mobility Set Down | No |
| Disabled Parking | No |
| Accessible Car Park Equipment | No |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details |
|---|---|
| Minimum Connection Time (mins) | 0 |
| Cycle Storage Availability | No |
| Taxi Rank | No |
| Bus Services | No |
| Bus Services - Note | 43, 55, 76, 141, 205, 214, 243, 271, N35, N55, N76, N214, N243, N271 |
| Metro Services | No |
| Metro Services - Note | Northern |
| Car Hire | No |
| Cycle Hire | No |
| Local Transport Link | Plan your journey to and from the station with Traveline |
