Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Olton
Getting to and from the station
- Car Park
Station Car Park- Operator
- Network West Midlands
- Address
-
-
-
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 98
- Accessible spaces
- 5
- Accessible spaces note
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Cycle Parking
- Cycle storage type
Stands- Sheltered cycle storage
- Yes
- Cycle storage location
- Outside Main Station Entrance
- Cycle storage spaces
- 10
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Lyndon 0121 706 5454 Angies 0121 707 1881 Speedline 0121 707 7777
- Accessible taxis
-
Accessible taxis are not available
- Impaired mobility set down / pick up points available
- Yes
-
Pick-up in car park only.
Ticket Buying and Collection
- Ticket Office
Yes- Opening hours
-
Monday 07:00 - 15:00
Tuesday, Wednesday, Thursday 07:00 - 13:00
17:00 - 19:00
Friday 07:00 - 20:00
Saturday 08:00 - 20:00
Sunday 11:00 - 13:00
- Location
-
A Permit to Travel Machine is available for use when the Ticket Office is closed.
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station- Induction loop
- This office has an induction loop
- Ticket machines
Yes- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket office- Smartcards
- Smartcards issued
No- Smartcards top-up
Not possible at this station- Smartcards validators
No
Staffing and General Services
- Information available from staff
Yes - from help point,Yes - from ticket office- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
Yes-
On both platforms
- Customer Services
-
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
- Ticket gates
No- CCTV
- No
- Location for Rail Replacement Services
-
In the event of engineering the bus/coach will collect from: Outside station entrance
Facilities
- ATM Machine
No- Pay phones
Yes- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Public telephones are not accessible
- Toilets
No- Waiting Rooms
Yes- Waiting rooms opening hours
Accessibility and Mobility access
- Helpline Contact
- 0800 0924260
- Helpline opening hours
- Staff help available
Yes- To ensure that we provide the best service possible we recommend that customers who require assistance book with us and provide at least 1 working day's notice. We will always aim to assist customers whether they have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met. We operate some stations that are either unstaffed or only staffed at certain times. If we are given prior notification, it will allow us to put in place the necessary arrangements to ensure you are able to make the journey you want.
- Ramp for train access
Yes- Step free access coverage
- Yes
- Step free access note
-
Level access to Booking Hall and subway, then 24 steps or lift to island platforms 1 and 2.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code