London Paddington (PAD)

Managed by Network Rail

 
Praed Street
London
Greater London
W2 1HQ
 

Station facilities

  • Station seating facilities

    First Class lounge Monday-Friday 05:30-23:59 Sunday 16:00-23:59

    Located

    Platform 1

    Tickets Accepted

    All First Class

     

    Facilities

    The First Class lounge offers the choice of a modern, comfortable bar area or the traditional, Victorian feel lounge.

     

    The modern extension has armchairs and tables with a bar offering complimentary refreshments. It also has workstations with access to the Internet.

    There is a large screen TVs showing Sky News and also a departures board showing train times.

    The Victorian lounge offers old world splendour and comfort, with large armchairs and soft lighting, making it the perfect area to relax.

     

    There is also a pre-bookable conference room which can seat up to eight people. Call 0207 313 1109 for more information.

    Refreshments

    Bar offering complimentary refreshments

    Wi-Fi 

    Available

    Showers

    Available

    Concessions for Standard Class sleeper customers

    Yes

     
    Seating area Monday-Sunday 24 hours Saturday 24 hours Sunday 24 hours

    Available throughout the station.
    Opening hours Monday-Friday 07:00-22:00 Saturday 07:00-22:00 Sunday 07:00-22:00
    Note

    Adjacent to the ladies public toilets.

    Women-only waiting room No

  • Trolleys

    Note

    Coin-operated trolley

    Cannot be removed from the station

  • Refreshments

    Note

    Coffee shop

    Buffet

    Coffee kiosk

    Public House/Bar

    Food outlet (Seating available)

    Food outlet (Seating unavailable)

  • ATM machine

    Opening hours Monday-Sunday 24 hours Saturday 24 hours Sunday 24 hours
    Notes

    Located on concourse
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Opening hours Monday-Sunday 24 hours Saturday 24 hours Sunday 24 hours
    Note

    Find WiFi Hotspots around London Paddington station
    Opening hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours

  • Post box

    Note Located on the concourse

  • Tourist information office

    Tourist information office No

  • Shops

    Opening hours Monday-Sunday 05:00-00:00 Saturday 05:00-00:00 Sunday 05:00-00:00
    Note

    News agent

    Flower stall

    Shoe repairer

    Wide range of shops

    Mini supermarket

    Pharmacy

    Convenience store

    High street shops

    Off Licence

    Passport Photo Booth
 
 

London Paddington

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Station Message: Alert!

If you have arranged assisted travel and are travelling from this station then please go to the Network Rail reception office, located on Platform 1, to obtain the booked assistance. 

Transport links

Connection time
15 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
Yes
Cycle storage location
Platform 8&9
Car park
Yes

Station Car Park - 152 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Parking charges.



APCOA Parking (UK) Limited (Operator)

0845 165 2030 (primary)
APCOA
Car Park
Paddington Station
W2 1HQ
Taxi rank
Yes

The taxi deck is now situated above Plat 12 and is accessed via the concourse and platform 12, then by the new escalators and passenger lifts to the upper level for a new covered taxi rank.

Bus services
Yes
Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Sunday 24 hours
Saturday 24 hours
Sunday 24 hours
Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes
Get Oyster card here
No
Top up Oyster pay as you go here
Yes
Use Oyster pay as you go here
Yes
London fare zone
Zone 1
Penalty fares

Penalty Fares apply  to journeys from London Paddington station when travelling with First Great Western.

Penalty Fares do not apply if travelling with Heathrow Connect.

Accessibility and mobility access

Customer help points
Yes

 


Staff help
Monday-Sunday 24 hours
Accessible ticket machines
Yes
Accessible ticket office counter
Yes
Induction loop
No
Ramp for train access
Yes - If you need assistance we recommend that you book at least 24 hours in advance of travel - Please seek assistance from station staff
Accessible taxis
Yes

Taxi rank situated outside the station above Platform 12

Accessible public telephones
Yes

Main Concourse

Accessible toilets
Yes
Step free access coverage
Whole station

Suitable for disabled passengers. Lifts or Level access to all platforms. 

Impaired mobility set down
Yes
Disabled parking
Yes - 5 spaces Parking is chargeable for all vehicles
Accessible car park equipment
Yes
Wheelchairs
Yes
Ticket gates
Yes
Wide access gates available

General services information

Customer service
Yes
Left luggage
Yes
Monday-Friday 07:00-23:00
Saturday 07:00-23:00
Sunday 07:00-23:00

Situated on platform 10.

Operated by Excess Baggage Company 0207 262 0344

Lost property
Yes
Monday-Friday 09:00-17:00

Situated within left luggage.

Operated by Excess Baggage Company

British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
CCTV
Within station
Car park
Cycle storage

Station map

Station plan

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