Station Facilities: London Paddington (PAD)

Managed by Network Rail 

Praed Street
London
Greater London

W2 1HQ

Last changed: 15:34 on 1 May 2008

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep PAD to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Sunday 24 hours
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Sunday 24 hours
Self Service Ticket Machines No
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineYes
Machine description 13 ticket machines are available on platform 1 next to the ticket office.
Machine Location Platform 1 by the ticket office.
Telesales Yes
Oyster PrePay No
Travelcard Zone
  • 1
Penalty Fares Penalty Fares do not apply to passengers travelling to and from this station with HEATHROW EXPRESS.

General Services Information ^ Top

Service Details
Customer Service Yes
Left Luggage Monday-Sunday 07:00-23:00
Left Luggage - Note on platform 12
Lost Property Yes
Lost Property - Note the lost property office is situated on platform 12 and is open between 09.00 and 17.30 Monday To Friday. Tel. 020 7313 1514
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge Yes
Seating Area Yes
Seating Area - Note Available throughout the station.
Waiting Rooms To be confirmed by station operator
Waiting Rooms - Note yes
Women-Only Waiting Room No
Trolleys Yes
Trolleys - Note Coin-operated trolley
Refreshment Facilities Yes
Refreshment Facilities - Note Food outlet (Seating available)
Toilets Yes
Baby Changing Yes
Baby Changing - Note Located in the disabled toilets (key available from station staff)
Showers Yes
Pay Phone Yes -
Public WiFi Yes
Web Kiosk Yes
Post Box Yes
Post Box - Note Located on the concourse
Tourist Information Office No
ATM Machine Yes
Bureau de Change Yes
Bureau de Change - Note Located on the concourse
Shops Yes
Shops - Note Wide range of shops

Accessibility ^ Top

Service Details
Helpline Yes
Customer Help Points Yes
Staff Help Yes
Accessible Ticket Machines Yes
Accessible Ticket Office Counter Yes
Induction Loop No
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel. ramps available for all platforms
Accessible Taxis Yes
Accessible Taxis - Note taxi rank outside main station entrance
Accessible Public Telephones Yes
Accessible Public Telephones - Note main concourse
National Key Toilets No
Step Free Access Coverage Whole station
Step Free Access Coverage - Note Suitable for disabled passengers. Lifts or Level access to all platforms. 
Imparied Mobility Set Down Yes
Disabled Parking Yes
Number of Disabled Parking Spaces
Accessible Car Park Equipment Yes
Wheelchairs Yes

Transport Links ^ Top

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