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Station Facilities: London Paddington (PAD)
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep PAD to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Sunday 24 hours |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Sunday 24 hours | ||||||||
| Self Service Ticket Machines | No | ||||||||
| Collection of Pre-purchased Tickets | Yes | ||||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||||
| Telesales | Yes | ||||||||
| Oyster PrePay | No | ||||||||
| Travelcard Zone |
| ||||||||
| Penalty Fares | Penalty Fares do not apply to passengers travelling to and from this station with HEATHROW EXPRESS. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Yes |
| Left Luggage | Monday-Sunday 07:00-23:00 |
| Left Luggage - Note | on platform 12 |
| Lost Property | Yes |
| Lost Property - Note | the lost property office is situated on platform 12 and is open between 09.00 and 17.30 Monday To Friday. Tel. 020 7313 1514 |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | Yes |
| Seating Area | Yes |
| Seating Area - Note | Available throughout the station. |
| Waiting Rooms | To be confirmed by station operator |
| Waiting Rooms - Note | yes |
| Women-Only Waiting Room | No |
| Trolleys | Yes |
| Trolleys - Note | Coin-operated trolley |
| Refreshment Facilities | Yes |
| Refreshment Facilities - Note | Food outlet (Seating available) |
| Toilets | Yes |
| Baby Changing | Yes |
| Baby Changing - Note | Located in the disabled toilets (key available from station staff) |
| Showers | Yes |
| Pay Phone | Yes - |
| Public WiFi | Yes |
| Web Kiosk | Yes |
| Post Box | Yes |
| Post Box - Note | Located on the concourse |
| Tourist Information Office | No |
| ATM Machine | Yes |
| Bureau de Change | Yes |
| Bureau de Change - Note | Located on the concourse |
| Shops | Yes |
| Shops - Note | Wide range of shops |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Yes |
| Customer Help Points | Yes |
| Staff Help | Yes |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Office Counter | Yes |
| Induction Loop | No |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. ramps available for all platforms |
| Accessible Taxis | Yes |
| Accessible Taxis - Note | taxi rank outside main station entrance |
| Accessible Public Telephones | Yes |
| Accessible Public Telephones - Note | main concourse |
| National Key Toilets | No |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note | Suitable for disabled passengers. Lifts or Level access to all platforms. |
| Imparied Mobility Set Down | Yes |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | |
| Accessible Car Park Equipment | Yes |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 15 | ||||||||
| Cycle Storage Availability | Yes | ||||||||
| Cycle Storage | 276 | ||||||||
| Cycle Storage Sheltered | To be confirmed by station operator | ||||||||
| Cycle Storage CCTV | Yes | ||||||||
| Car Park: |
| ||||||||
| Taxi Rank | Yes | ||||||||
| Taxi Rank - Note | Taxis are available from the rank in the Departures Road, which can be found if you vleave the station on platform 1 via the clock arch. | ||||||||
| Bus Services | Yes | ||||||||
| Metro Services | Yes | ||||||||
| Metro Services - Note | tube lines. | ||||||||
| Airport | Yes | ||||||||
| Airport - Note | Heathrow express service from plat 6/7, heathrow conncet service also available. | ||||||||
| Car Hire | No | ||||||||
| Cycle Hire | No | ||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |

