Station Facilities: London Paddington (PAD)
Managed by Network Rail
Praed Street London Greater London
W2 1HQ
Last changed: 19:52 on 15 Jul 2009
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Sunday 24 hours Monday-Friday 05:00-00:00 Saturday 05:00-00:00 Sunday 05:00-00:00 |
| TrainTracker Phone Number | 0871 200 49 72 |
| TrainTrackerText | Text dep PAD to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Sunday 24 hours Monday-Friday 05:00-00:00 Saturday 05:00-00:00 Sunday 05:00-00:00 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Sunday 24 hours Monday-Friday 05:00-00:00 Saturday 05:00-00:00 Sunday 05:00-00:00 | ||||||||
| Self Service Ticket Machines | Yes | ||||||||
| Collection of Pre-purchased Tickets | Yes | ||||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||||
| Telesales | Yes | ||||||||
| Oyster PrePay | No | ||||||||
| Penalty Fares |
Penalty Fares apply to journeys from London Paddington station when travelling with:
Penalty Fares do not apply if travelling with:
|
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Yes |
| Left Luggage | Monday-Sunday 07:00-23:00 |
| Left Luggage - Note |
on platform 12 |
| Lost Property | Yes |
| Lost Property - Note |
The lost property office is situated on platform 12 and is open between 09.00 and 17.30 Monday To Friday. Tel. 020 7313 1514 |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge - Opening Hours | Monday-Friday 05:30-23:59 Sunday 16:00-23:59 |
| First Class Lounge - Note |
Located Platform 1 Tickets Accepted All First Class
Facilities The First Class lounge offers the choice of a modern, comfortable bar area or the traditional, Victorian feel lounge. The modern extension has armchairs and tables with a bar offering complimentary refreshments. It also has workstations with access to the Internet. There is a large screen TVs showing Sky News and also a departures board showing train times. The Victorian lounge offers old world splendour and comfort, with large armchairs and soft lighting, making it the perfect area to relax.
There is also a pre-bookable conference room which can seat up to eight people. Call 0207 313 1109 for more information. Refreshments Bar offering complimentary refreshments Wi-Fi Available Showers Available Concessions for Standard Class sleeper customers Yes |
| Seating Area - Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Seating Area - Note |
Available throughout the station. |
| Waiting Rooms | Available |
| Waiting Rooms - Note |
Adjacent to the ladies public toilets. |
| Women-Only Waiting Room | No |
| Trolleys - Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Trolleys - Note |
|
| Refreshment Facilities - Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Refreshment Facilities - Note |
|
| Toilets | Yes |
| Baby Changing - Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Baby Changing - Note |
|
| Showers | Yes |
| Showers - Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Pay Phone | Yes - Cards and Coins |
| WiFi - Opening Hors | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Public WiFi - Note | |
| Web Kiosk - Opening Hors | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Post Box - Opening Hors | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Post Box - Note |
|
| Tourist Information Office | No |
| ATM Machine - Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Bureau de Change - Opening Hours | Monday-Friday 07:00-19:00 Saturday 07:00-19:00 Sunday 08:00-19:00 |
| Bureau de Change - Note |
|
| Shops - Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Shops - Note |
|
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00 |
| Customer Help Points | Yes |
| Staff Help | Monday-Sunday 24 hours Monday-Friday 05:00-00:00 Saturday 05:00-00:00 Sunday 05:00-00:00 |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Office Counter | Yes |
| Induction Loop | No |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Taxis - Note |
taxi rank outside main station entrance adjacent to Eastbourne Terrace. |
| Accessible Public Telephones | Yes |
| Accessible Public Telephones - Note |
main concourse |
| National Key Toilets | No |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | No |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | 6 |
| Accessible Car Park Equipment | Yes |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 15 | ||||||||||
| Cycle Storage Availability | Yes | ||||||||||
| Cycle Storage | 276 | ||||||||||
| Cycle Storage Sheltered | To be confirmed by station operator | ||||||||||
| Cycle Storage CCTV | Yes | ||||||||||
| Car Park: Station Car Park |
| ||||||||||
| Taxi Rank | Yes | ||||||||||
| Taxi Rank - Note |
Taxis are available from the rank in the Departures Road, which can be found if you vleave the station on platform 1 via the clock arch. | ||||||||||
| Bus Services | Yes | ||||||||||
| Metro Services | Yes | ||||||||||
| Metro Services - Note |
tube lines. | ||||||||||
| Airport | Yes | ||||||||||
| Airport - Note |
Heathrow express service from plat 6/7, heathrow conncet service also available. | ||||||||||
| Car Hire | No | ||||||||||
| Cycle Hire | No | ||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |