Station Facilities: Pemberton (PEM)

Managed by Northern Rail 

Billinge Road
Pemberton
Nr Wigan
Greater Manchester

WN5 9HX

Last changed: 13:49 on 13 Aug 2008

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep PEM to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Unstaffed
Staffing Hours Monday-Sunday Closed
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Sunday Closed
Self Service Ticket Machines No
Collection of Pre-purchased Tickets No
Telesales No
Oyster PrePay No
Travelcard Area
  • Greater Manchester
Penalty Fares Penalty Fares do not apply when travelling from Pemberton station.

General Services Information ^ Top

Service Details
Customer Service Monday-Saturday 08:00-20:00 Sunday 09:00-17:00 Holidays: Boxing Day, Christmas Day Closed
Customer Service - Primary Phone Number 0845 00 00 125
Customer Service - Fax Number 0113 247 9059
Customer Service - Alternate Textphone Number 0845 604 5608
Customer Service - Address Customer Relations Northern Rail Ltd PO Box 208 Leeds LS1 2BU
Customer Service - Web Address www.northernrail.org
Customer Service - Email Address customer.relations@northernrail.org
Customer Service - Note

 

Left Luggage No
Lost Property Monday-Saturday 08:00-20:00 Sunday 09:00-17:00
Lost Property - Primary Phone Number 0845 00 00 125
Lost Property - Fax Number 0113 247 9059
Lost Property - Address Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU
Lost Property - Note

Please contact Customer Relations

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms None
Waiting Rooms - Note no shelter only
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets No
Baby Changing No
Pay Phone Yes -
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Pemberton station
Web Kiosk No
Post Box No
Tourist Information Office No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline Monday-Saturday 08:00-20:00 Sunday 09:00-17:00
Helpline - Primary Phone Number 08456 008 008
Helpline - Fax Number 0113 247 9059
Helpline - Alternate Textphone Number 08456 045 608
Helpline - Address Customer Relations Northern Rail PO Box 208 Leeds LS1 2BU
Helpline - Web Address www.northernrail.org
Helpline - Email Address assistance@northernrail.org
Helpline - Note

We have a Disabled Persons Protection Policy (DPPP) that sets out the services available to disabled customers. A copy of the DPPP is available by contacting the Customer Relations team.

Customer Help Points No
Staff Help No
Accessible Ticket Machines No
Accessible Ticket Office Counter No
Accessible Ticket Office Counter - Note Unmanned Station
Induction Loop No
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel.
  • All Northern trains carry a ramp to assist wheelchair users to board
Accessible Taxis No
Accessible Public Telephones No
National Key Toilets No
Step Free Access Coverage Whole station
Step Free Access Coverage - Note
  • Services towards Wigan and Manchester: Down a ramp (50 paces, 1:10 slope) to the left of the bridge and onto the platform. Services towards Kirkby:Down a cobbled ramp (54 paces, 1:7 slope), along a path (23 paces) to the right of the bridge and onto the platform
Imparied Mobility Set Down No
Imparied Mobility Set Down - Note No designated area is provided. Street set down only available.
Disabled Parking No
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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