Stations & Destinations

Station Facilities: Pengam (PGM)

Current Station Information

Station car park closure on 22 November 2009

The car park at Pengam Railway Station will be closed to the public on Sunday 22 November to enable drainage works to be carried out at the site.

The works form part of site investigations in advance of a major scheme to create a new 170-space Park and Ride facility at the station next year.

The scheme is a partnership between Caerphilly County Borough Council and SEWTA, with funding from the European Regional Development Fund and the Welsh Assembly Government

Alternative Park and Ride facilities are available at Bargoed, Ystrad Mynach and Caerphilly during the closure on 22 November.

Managed by Arriva Trains Wales

Pengam Railway Station
Station Road
Pengam
Blackwood

NP12 3XL

Last changed: 14:05 on 17 Nov 2009

Current Station Information
Staffing
Information Systems
Ticket Buying and Collection
General Services
Station Facilities
Accessibility
Transport Links
Stations Made Easy NEW!
Local Area Map
Local Bus Map

Current Station Information ^ Top

Service	Details
Opening Hours	Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
TrainTracker Phone Number	0871 200 49 50
TrainTrackerText	Text dep PGM to 84950
Live Departures	Live departures for this station
Live Arrivals	Live arrivals for this station
Live Departures and Arrivals	Live departures and arrivals

Staffing ^ Top

Service	Details
Staffing Level	Part Time
Staffing Hours	Monday-Friday 06:00-11:00 Saturday 08:00-12:00 Sunday Closed
CCTV	Yes

Information Systems ^ Top

Service	Details
Staffed Information Point	No

Ticket Buying and Collection ^ Top

Service

Details

Ticket Office

Monday-Friday 06:00-11:00 Saturday 08:00-12:00 Sunday Closed

Self Service Ticket Machines

Collection of Pre-purchased Tickets

Yes

Collection of Pre-purchased Tickets - Details

From Ticket Office Counter	Yes
From Ticket Machine	No

Telesales

Oyster PrePay

Penalty Fares

Penalty Fares do not apply when travelling from Pengam station.

General Services Information ^ Top

Service	Details
Customer Service	Monday-Saturday 08:00-20:00 Sunday 11:00-20:00
Customer Service - Primary Phone Number	0845 6061 660
Customer Service - Fax Number	0870 191 0764
Customer Service - Address	St Mary's House, 47 Penarth Road Cardiff CF10 5DJ
Customer Service - Web Address	www.arrivatrainswales.co.uk
Customer Service - Email Address	customer.relations@arrivatrainswales.co.uk
Left Luggage	No
Lost Property	Yes
Lost Property - Primary Phone Number	0845 6061 660
Lost Property - Web Address	www.arrivatrainswales.co.uk
Lost Property - Email Address	customer.relations@arrivatrainswales.co.uk
Lost Property - Note	Contact nearest staffed station or Customer Relations
British Transport Police - Phone Number	0800 40 50 40

Station Facilities ^ Top

Service	Details
First Class Lounge	No
Seating Area	Yes
Waiting Rooms	None
Women-Only Waiting Room	No
Trolleys	No
Refreshment Facilities	No
Toilets	No
Baby Changing	No
Showers	No
Pay Phone	No
Public WiFi	No
Public WiFi - Note	Find WiFi Hotspots around Pengam station
Web Kiosk	No
Post Box	No
Tourist Information Office	No
ATM Machine	No
Bureau de Change	No
Shops	No

Accessibility ^ Top

Service	Details
Helpline	Monday-Sunday 08:00-20:00
Helpline - Primary Phone Number	08453 003 005
Helpline - Minicom/Textphone (For customers with hearing impairments)	0845 300 6105
Helpline - Note	Disabled Persons Protection Policy available by post.
Customer Help Points	No
Staff Help	Sunday Closed
Accessible Ticket Machines	No
Accessible Ticket Office Counter	No
Induction Loop	No
Ramp for Train Access	Yes
Ramp for Train Access - Note	If you need assistance we recommend that you book at least 24 hours in advance of travel All trains carry a ramp for wheelchair access If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis	No
Accessible Public Telephones	No
National Key Toilets	No
Step Free Access Coverage	All platforms
Step Free Access Coverage - Note	Cardiff bound platform accessed via short ramp steeper than 1:12. Rhymney bound platform accessed via long roughly surfaced track which is steeper than 1:12.
Impaired Mobility Set Down	No
Disabled Parking	No
Accessible Car Park Equipment	No
Wheelchairs	No

Transport Links ^ Top

Service

Details

Minimum Connection Time (mins)

Cycle Storage Availability

Car Park:

Operator	Caerphilly County Borough Council
Primary Phone Number	0845 6061 660
Charges	There is no charge for railway users to park their car in this car park
Notes	Station car park closure on 22 November 2009 The car park at Pengam Railway Station will be closed to the public on Sunday 22 November to enable drainage works to be carried out at the site. The works form part of site investigations in advance of a major scheme to create a new 170-space Park and Ride facility at the station next year. The scheme is a partnership between Caerphilly County Borough Council and SEWTA, with funding from the European Regional Development Fund and the Welsh Assembly Government Alternative Park and Ride facilities are available at Bargoed, Ystrad Mynach and Caerphilly during the closure on 22 November.

Location for Rail Replacement Services

At the station entrance

Taxi Rank

Bus Services

Metro Services

Car Hire

Cycle Hire

Local Transport Link

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