Station Facilities: Park Street (PKT)

Current Station Information

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Managed by London Midland 

Park Street
St Albans
Hertfordshire

AL2 2NG

Last changed: 13:49 on 13 Aug 2008

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep PKT to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Unstaffed
Staffing Hours
CCTV No

Information Systems ^ Top

Service Details
Help Point/Phone Recorded information Emergency services
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office No
Self Service Ticket Machines No
Collection of Pre-purchased Tickets No
Telesales Monday-Friday 08:00-20:00 Saturday 08:00-20:00 Sunday 08:00-20:00
Telesales - Primary Phone Number 08705 125 240
Oyster PrePay No
Penalty Fares Penalty Fares do not apply when travelling from Park Street station.

General Services Information ^ Top

Service Details
Customer Service Monday-Friday 07:00-19:00 Saturday 08:00-16:00 Sunday 08:00-16:00
Customer Service - Primary Phone Number 0121 634 2040
Customer Service - Address London Midland Customer Relations Manager PO Box 4323 Birmingham B2 4JB
Customer Service - Email Address comments@londonmidland.com
Customer Service - Note We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
Left Luggage No
Lost Property No
Lost Property - Note Enquiries regarding lost property can be made by ringing 0207 387 8699 Mon-Fri 0900-1700
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area No
Waiting Rooms None
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets No
Baby Changing No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Park Street station
Web Kiosk No
Post Box No
Tourist Information Office No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline Yes
Helpline - Primary Phone Number 0800 0924260
Helpline - Fax Number 0121 654 1234
Helpline - Primary Textphone Number 0845 707 8051
Helpline - Address London Midland Customer Relations Team PO Box 4323 Birmingham B2 4JB
Helpline - Email Address comments@londonmidland.com
Helpline - Note

Our ‘Disabled People’s Protection Policy’ (DPPP) sets out our approach to meeting the requirements of the Department for Transport’s Code of Practice, ‘Train & Station Services for Disabled Passengers’ and describes the arrangements for implementing our Policy. Copies are available at our larger, staffed stations or via our APRS line and website.

Customer Help Points Yes
Staff Help No
Accessible Ticket Machines No
Accessible Ticket Office Counter No
Induction Loop No
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis No
Accessible Public Telephones No
National Key Toilets No
Step Free Access Coverage Whole station
Step Free Access Coverage - Note

  • Step free access via short ramp from car park. Pedestrian access from surrounding area only possible via steep footpath with dropped kerb. Pedestrian access to station from surroundign area by footath.
Imparied Mobility Set Down No
Imparied Mobility Set Down - Note

Pick-up possible in car park.

Disabled Parking No
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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