Portsmouth Harbour (PMH)

Managed by South West Trains 

 
The Hard Interchange
Portsmouth
PO1 3EB
 

Station facilities

  • Station seating facilities

  • Trolleys

    Trolleys Yes

  • Refreshments

    Note

  • ATM machine

  • Toilets

    Toilets

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Portsmouth Harbour

Stations made easy

Route planning around the station including maps and platforms

Show [PMH] route

 

Station Message: Alert!

** Major improvement works at Fareham from Saturday 22 – Sunday 30 October. **

Buses replace trains between Swanwick, Eastleigh, Havant and Fratton. For full details see southwesttrains.co.uk' 

*************************************************************************************

Due to rebuilding works at The Hard Interchange, there is no vehicle access to the front of the station including taxis.

The dropping off point is located by the pedestrian entrance of Gunwharf Quays approximately 150m away. We recommend using Portsmouth and Southsea station which is fully accessible.

Access to and from the Wightlink terminal and Gosport Ferry is not affected.

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage location

Platform 1 and outside booking hall

Storage spaces
94
Storage CCTV
Yes
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No
Port

Isle of Wight Ferry and Gosport Ferry.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:50 - 19:00
Saturday 06:30 - 19:00
Sunday 08:00 - 19:00
Location

In the booking hall and at entrance from Ferry terminal

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
 
Customer help points
Yes

Help points are available on all platforms

Lost Property
Yes
020 7401 7861
Customer Services

Please contact South West Trains Customer Service Centre on 0345 6000 650

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Station Forecourt, The Hard Interchange

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Refreshment facilities
Yes
Toilets
Yes
Baby changing facilities
No
National key toilets
Yes
Trolleys
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Staff help available
Yes
Staff help available opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Portsmouth Harbour is accessible to wheelchair users. There is level access to all platforms.

Access to the Isle of Wight ferry is via a steep ramp.

 
Wheelchairs available
Yes

Station Map

 
Station plan

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