Station Facilities: Penge West (PNW)
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Friday 07:00-11:00 Weekend Closed Saturday 24 hours Sunday 24 hours |
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep PNW to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Part Time |
| Staffing Hours | Monday-Friday 07:00-10:40 Weekend Closed Saturday Closed Sunday Closed |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 07:00-11:00 Saturday Closed Sunday Closed | ||||||
| Self Service Ticket Machines | Yes | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | No | ||||||
| Oyster PrePay | No | ||||||
| Travelcard Zone |
Zone 4 |
||||||
| Penalty Fares |
Penalty Fares apply to journeys from Penge West station when travelling with:
|
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | No |
| Left Luggage | No |
| Left Luggage - Note |
|
| Lost Property | Yes |
| Lost Property - Note |
Call Southern Customer Services 08451 272920 for items left on trains Items left at stations will be retained at that station for one week, following which they will be stored at Norwood Junction for a period of 6 months. These can be collected between 1000 and 1600 on Mondays to Fridays only. |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | Available |
| Waiting Rooms - Note |
Platform 1 - metal seats under roof. Platform 2 - Shelter with no seats but space for wheelchairs. 2 seats on platform. Ticket office has space for wheelchairs. |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | No |
| Toilets | Yes |
| Baby Changing | No |
| Showers | No |
| Pay Phone | No |
| Public WiFi | No |
| Public WiFi - Note | |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| ATM Machine | No |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | Yes |
| Staff Help | Monday-Friday 07:00-10:40 Saturday Closed Sunday Closed |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Machines - Note |
Quickfare/ Pertis machines are not low level and have non-compliant user-operated parts. |
| Accessible Ticket Office Counter | Yes |
| Accessible Ticket Office Counter - Note |
|
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | No |
| Accessible Taxis - Note |
|
| Accessible Public Telephones | No |
| National Key Toilets | Yes |
| Step Free Access Coverage | Partial station |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | Yes |
| Impaired Mobility Set Down - Note |
In Car Park |
| Disabled Parking | No |
| Accessible Car Park Equipment | No |
| Accessible Car Park Equipment - Note |
Free car Park |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 2 | ||||||
| Cycle Storage Availability | Yes | ||||||
| Cycle Storage | 8 | ||||||
| Cycle Storage Sheltered | Yes | ||||||
| Cycle Storage CCTV | No | ||||||
| Cycle Storage Location | Platform 1 | ||||||
| Car Park: Station Car Park |
| ||||||
| Location for Rail Replacement Services |
Outside station at existing bus stop on Anerley Park. | ||||||
| Taxi Rank | No | ||||||
| Taxi Rank - Note |
Information on taxis from this station is available at www.traintaxi.co.uk | ||||||
| Bus Services | Yes | ||||||
| Bus Services - Note |
Bus service 354 serves the station on Mondays to Saturdays. For further details, call London Travel Information 020 7222 1234 | ||||||
| Metro Services | No | ||||||
| Car Hire | No | ||||||
| Cycle Hire | No | ||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
QUICK JOURNEY PLANNER
LIVE DEPARTURES & ARRIVALS
