Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
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ATM machine
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Toilets
Toilets -
Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Penge West
Getting to and from the station
- Car Park
Station Car Park- Phone number
- 08451 272920
- Address
-
-
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- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 0
- Accessible car park equipment
-
Wheelchair users may require assistance using car park equipment at this station
Free car Park
- Free of charge
- No
- CCTV Coverage
- No
- Cycle Parking
- Cycle storage type
Stands- Sheltered cycle storage
- Yes
- Cycle storage location
- Platform 1
- Cycle storage spaces
- 8
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Council facility
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
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Information on taxis from this station is available at www.traintaxi.co.uk
- Accessible taxis
-
- Impaired mobility set down / pick up points available
- Yes
-
In Car Park
Ticket Buying and Collection
- Ticket Office
Yes- Opening hours
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Monday - Friday 07:00 - 11:00
Saturday Closed
Sunday Closed
- Location
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Located in the booking hall
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station- Height adjusted ticket office counter note
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- Induction loop
- This office has an induction loop
- Ticket machines
Yes- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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Quickfare machines are not low level and have non-compliant user-operated parts.
- Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine- Oystercards
- Get Oyster cards here
Yes- Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine- Use Oyster Pay as you go here
Yes- Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
- Smartcards
- Smartcards issued
No- Smartcards top-up
Not possible at this station- Smartcards validators
No- London fare zone
- Zone 4
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Friday 07:00 - 11:00
Saturday Closed
Sunday Closed
- Passenger Information Systems
- Departure screens, Arrival screens
- Customer help points
Yes- Lost Property
- Yes
- Customer Services
-
Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.
Call London Overground Customer Services 0845 601 4867 for issues related to London Overground trains, station staff and facilities.
- Ticket gates
No- CCTV
- Yes
- Location for Rail Replacement Services
-
Northbound/southbound: Stop A in Anerley Park
Facilities
- ATM Machine
No- Toilets
Yes- Baby changing facilities
Yes- Baby changing facilities location
- National key toilets
- No
- Waiting Rooms
Yes- Waiting rooms opening hours
Accessibility and Mobility access
- Staff help available
Yes- Ramp for train access
Yes- Step free access coverage
- No
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Nearest station notes
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Norwood Junction