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Station Facilities: Preston (PRE)

Current Station Information

 Work is taking place at Preston station to renew the lifts to Platforms 1/2 and Platforms 5/6. The work will take place between 4 January 2010 and 28 February 2010.

Customers should be aware that during this period there will be no lift access on these platforms which serve Blackpool-Liverpool ine (Platform 1and2) and Glasgow-London/Birmingham(Platform 5and 6). Customers with disabilities, luggage and pushchairs may encounter difficulties or delays in transferring between platforms during this time.

Extra staff and a wheelchair lift will be provided however, where possilbe customers should avoid changing at Preston where other options are available. Those who do need to use Preston should allow additional time for changing platform if they require assistance in using platform 1/2 or 5/6.

There will be also some subway works taking place at the same time so it is requested that all customers requiring assistance are directed to the station front near to the ticket hall for collection/drop off.

Current Station Information ^ Top

Service Details
Opening Hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
TrainTracker Phone Number 0871 200 49 78
TrainTrackerText Text dep PRE to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Staffing - Note

There is always a prescence, either VT or Security

CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 05:30-22:00 Saturday 05:30-21:00 Sunday 08:00-22:00
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineYes
Machine Location Booking hall
Telesales Yes
Telesales - Note

Virgin Trains telesales 08457 222333

Oyster PrePay No
Penalty Fares

Penalty Fares do not apply when travelling from Preston station.

General Services Information ^ Top

Service Details
Customer Service Yes
Left Luggage No
Lost Property Yes
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms Available
Women-Only Waiting Room No
Trolleys Yes
Refreshment Facilities Yes
Toilets Yes
Baby Changing Yes
Showers No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Preston station
Web Kiosk No
Post Box Yes
Tourist Information Office No
ATM Machine Yes
Bureau de Change No
Shops Yes

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points Yes
Staff Help Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Accessible Ticket Machines No
Accessible Ticket Office Counter No
Induction Loop Yes
Ramp for Train Access Yes
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis Yes
Accessible Public Telephones No
National Key Toilets Yes
Step Free Access Coverage Whole station
Step Free Access Coverage - Note
  • lifts to platforms

Impaired Mobility Set Down Yes
Disabled Parking Yes
Number of Disabled Parking Spaces
Accessible Car Park Equipment Yes
Wheelchairs Yes

Transport Links ^ Top

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