Station Facilities: Preston (PRE)
Current Station Information
Work is taking place at Preston station to renew the lifts to Platforms 1/2 and Platforms 5/6. The work will take place between 4 January 2010 and 28 February 2010.
Customers should be aware that during this period there will be no lift access on these platforms which serve Blackpool-Liverpool ine (Platform 1and2) and Glasgow-London/Birmingham(Platform 5and 6). Customers with disabilities, luggage and pushchairs may encounter difficulties or delays in transferring between platforms during this time.
Extra staff and a wheelchair lift will be provided however, where possilbe customers should avoid changing at Preston where other options are available. Those who do need to use Preston should allow additional time for changing platform if they require assistance in using platform 1/2 or 5/6.
There will be also some subway works taking place at the same time so it is requested that all customers requiring assistance are directed to the station front near to the ticket hall for collection/drop off.
Managed by Virgin Trains
Platform 3/4 Fishersgate Preston Lancashire
PR1 8AP
Last changed: 12:24 on 16 Nov 2009
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| TrainTracker Phone Number | 0871 200 49 78 |
| TrainTrackerText | Text dep PRE to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Staffing - Note |
There is always a prescence, either VT or Security |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 05:30-22:00 Saturday 05:30-21:00 Sunday 08:00-22:00 | ||||||
| Self Service Ticket Machines | Yes | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | Yes | ||||||
| Telesales - Note |
Virgin Trains telesales 08457 222333 | ||||||
| Oyster PrePay | No | ||||||
| Penalty Fares |
Penalty Fares do not apply when travelling from Preston station. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Yes |
| Left Luggage | No |
| Lost Property | Yes |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | Available |
| Women-Only Waiting Room | No |
| Trolleys | Yes |
| Refreshment Facilities | Yes |
| Toilets | Yes |
| Baby Changing | Yes |
| Showers | No |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around Preston station |
| Web Kiosk | No |
| Post Box | Yes |
| Tourist Information Office | No |
| ATM Machine | Yes |
| Bureau de Change | No |
| Shops | Yes |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | Yes |
| Staff Help | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Accessible Ticket Machines | No |
| Accessible Ticket Office Counter | No |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Public Telephones | No |
| National Key Toilets | Yes |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | Yes |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | |
| Accessible Car Park Equipment | Yes |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 10 | ||||||||||
| Cycle Storage Availability | Yes | ||||||||||
| Cycle Storage | 30 | ||||||||||
| Cycle Storage Sheltered | Yes | ||||||||||
| Cycle Storage CCTV | Yes | ||||||||||
| Cycle Storage Location | all platforms | ||||||||||
| Car Park: Station Car Park |
| ||||||||||
| Location for Rail Replacement Services |
The Rail replacement bus pick up point can be found on the short stay car park | ||||||||||
| Taxi Rank | Yes | ||||||||||
| Bus Services | Yes | ||||||||||
| Bus Services - Note |
‘Stagecoach' operates a network of regular local bus routes around Preston and also to nearby towns and villages. For route maps and timetables: www.stagecoachbus.com/northwest Buy a Preston PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info Local bus stop 300 yards from the station | ||||||||||
| Metro Services | No | ||||||||||
| Metro Services - Note |
No Metro services | ||||||||||
| Car Hire | No | ||||||||||
| Car Hire - Note |
Nearest Eurocar about half a mile from the station | ||||||||||
| Cycle Hire | No | ||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |