Prestatyn (PRT)
Managed by Arriva Trains Wales
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Benches on both platforms.
Waiting Rooms Available Note Monday to Saturday 07:00 - 20:00
Sunday 09:30 - 17:00
Women-only waiting room No -
Trolleys
-
Refreshments
Note Cold drinks vending machine
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Prestatyn
Ticket buying and collection
- Ticket office opening
Monday-Saturday 07:00-20:00
Sunday 09:30-17:00
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
Next to the booking office
- Penalty fares
-
Penalty Fares do not apply when travelling from Prestatyn station.
Accessibility and mobility access
- Customer help points
-
No
Ticket office for advice only
- Staff help
No- Accessible ticket machines
Yes
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- All trains carry a ramp for wheelchair access
- Accessible taxis
Yes
- Accessible public telephones
No
- Nearest stations with more facilities
-
Rhyl
- Accessible toilets
No
- Step free access coverage
Whole station
- Impaired mobility set down
Yes
- Disabled parking
Yes
- 2 spaces
- Accessible car park equipment
Yes
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Saturday 08:00-20:00
Sunday 11:00-20:00 - Left luggage
-
No
- Lost property
-
Yes
Contact nearest staffed station or Customer Relations
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Saturday 06:50-20:20
Sunday 09:20-17:20- CCTV
-
Within station
Station map
- Station plan
- View larger version
- Stations made easy
- Show [PRT] route