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Station Facilities: Port Talbot Parkway (PTA)

Managed by Arriva Trains Wales 

Port Talbot Railway Station
Port Talbot
West Glamorgan

SA13 1UR

Last changed: 11:20 on 27 Oct 2009

Current Station Information ^ Top

Service Details
Opening Hours Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep PTA to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Sunday 06:00-22:00 Monday-Friday 05:30-18:30 Saturday 06:00-19:00 Sunday 10:00-17:30
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 05:30-18:30 Saturday 06:00-19:00 Sunday 10:00-17:30
Self Service Ticket Machines No
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterYes
From Ticket MachineNo
Telesales No
Oyster PrePay No
Penalty Fares

Penalty Fares do not apply when travelling from Port Talbot Parkway station.

General Services Information ^ Top

Service Details
Customer Service Monday-Saturday 08:00-20:00 Sunday 11:00-20:00
Customer Service - Primary Phone Number 0845 6061 660
Customer Service - Fax Number 0870 191 0764
Customer Service - Address St Mary's House, 47 Penarth Road Cardiff CF10 5DJ
Customer Service - Web Address www.arrivatrainswales.co.uk
Customer Service - Email Address customer.relations@arrivatrainswales.co.uk
Left Luggage No
Lost Property Yes
Lost Property - Primary Phone Number 0845 6061 660
Lost Property - Web Address www.arrivatrainswales.co.uk
Lost Property - Email Address customer.relations@arrivatrainswales.co.uk
Lost Property - Note

Contact nearest staffed station or Customer Relations

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms Available
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets Yes
Baby Changing No
Showers No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Port Talbot Parkway station
Web Kiosk No
Post Box No
Tourist Information Office No
ATM Machine No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline Monday-Sunday 08:00-20:00
Helpline - Primary Phone Number 08453 003 005
Helpline - Minicom/Textphone (For customers with hearing impairments) 0845 300 6105
Helpline - Note

Disabled Persons Protection Policy available by post.

Customer Help Points No
Staff Help Monday-Sunday 06:00-22:00
Accessible Ticket Machines No
Accessible Ticket Office Counter No
Induction Loop No
Ramp for Train Access Yes
Ramp for Train Access - Note
  • If you need assistance we recommend that you book at least 24 hours in advance of travel
  • All trains carry a ramp for wheelchair access

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis Yes
Accessible Taxis - Note

situated in station fore court

Accessible Public Telephones Yes
Accessible Public Telephones - Note

situated in booking hall

National Key Toilets No
Step Free Access Coverage Whole station
Step Free Access Coverage - Note

  • Level access to platform via locked gate at level crossing-only accessible during staffed hours.
Impaired Mobility Set Down No
Disabled Parking No
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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