Station Facilities: Raynes Park (RAY)

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep RAY to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Sunday 00:01-23:59
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Saturday 06:20-20:45 Sunday 08:10-18:30
Self Service Ticket Machines No
Collection of Pre-purchased Tickets No
Telesales Yes
Telesales - Note Please contact our Customer Service Centre on 0845 6000 650
Oyster PrePay No

General Services Information ^ Top

Service Details
Customer Service Yes
Customer Service - Primary Phone Number 0845-6000-650
Customer Service - Note Please contact our Customer Service Centre on 0845 6000 650
Left Luggage No
Lost Property Yes
Lost Property - Note Lost Property enquiries tel 020 7401 7861(0730-1930 Mon-Fri)
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms Yes
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities Yes
Toilets Yes
Baby Changing No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Raynes Park station
Web Kiosk No
Post Box No
Tourist Information Office No
ATM Machine Yes
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline Yes
Helpline - Note

Please contact our Customer Service Centre on 0845 6000 650

Customer Help Points Yes
Staff Help To be confirmed by station operator
Accessible Ticket Machines Yes
Accessible Ticket Office Counter No
Induction Loop Yes
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis No
Accessible Public Telephones No
Nearest Stations With More Facilities

Wimbledon station is the nearest station with more faciities


Wimbledon
National Key Toilets No
Step Free Access Coverage Partial station
Step Free Access Coverage - Note

Raynes Park is only partly accessible to wheelchair users.

Platforms 1 and 2 (for service to Wimbledon and London Waterloo) are fully accessible from 0430 to 2030. After 2030, customers should notify a member of station staff, who are available 24hrs and will assist.

Please note that there is a large gap between the train and platform, passengers are advised that this gap is smallest at the London end of the platform (front of the train)

Platforms 3 and 4 (for services to Shepperton, Surbiton, Chessington South and Dorking) have access via steps. Passengers requiring level access to these services are advised to use Wimbledon station.

Imparied Mobility Set Down No
Disabled Parking No
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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