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Station Facilities: Raynes Park (RAY)
Managed by South West Trains
Station Approach Coombe Lane London
SW20 0JY
Last changed: 10:48 on 30 Jun 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep RAY to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Sunday 00:01-23:59 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details |
|---|---|
| Ticket Office | Monday-Saturday 06:20-20:45 Sunday 08:10-18:30 |
| Self Service Ticket Machines | No |
| Collection of Pre-purchased Tickets | No |
| Telesales | Yes |
| Telesales - Note | Please contact our Customer Service Centre on 0845 6000 650 |
| Oyster PrePay | No |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Yes |
| Customer Service - Primary Phone Number | 0845-6000-650 |
| Customer Service - Note | Please contact our Customer Service Centre on 0845 6000 650 |
| Left Luggage | No |
| Lost Property | Yes |
| Lost Property - Note | Lost Property enquiries tel 020 7401 7861(0730-1930 Mon-Fri) |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | Yes |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | Yes |
| Toilets | Yes |
| Baby Changing | No |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around Raynes Park station |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| ATM Machine | Yes |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Yes |
| Helpline - Note |
Please contact our Customer Service Centre on 0845 6000 650 |
| Customer Help Points | Yes |
| Staff Help | To be confirmed by station operator |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Office Counter | No |
| Induction Loop | Yes |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | No |
| Accessible Public Telephones | No |
| Nearest Stations With More Facilities |
Wimbledon station is the nearest station with more faciities Wimbledon |
| National Key Toilets | No |
| Step Free Access Coverage | Partial station |
| Step Free Access Coverage - Note |
Raynes Park is only partly accessible to wheelchair users. Platforms 1 and 2 (for service to Wimbledon and London Waterloo) are fully accessible from 0430 to 2030. After 2030, customers should notify a member of station staff, who are available 24hrs and will assist. Please note that there is a large gap between the train and platform, passengers are advised that this gap is smallest at the London end of the platform (front of the train) Platforms 3 and 4 (for services to Shepperton, Surbiton, Chessington South and Dorking) have access via steps. Passengers requiring level access to these services are advised to use Wimbledon station. |
| Imparied Mobility Set Down | No |
| Disabled Parking | No |
| Accessible Car Park Equipment | No |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details |
|---|---|
| Minimum Connection Time (mins) | 5 |
| Cycle Storage Availability | Yes |
| Cycle Storage | 16 |
| Cycle Storage Sheltered | No |
| Cycle Storage CCTV | No |
| Location for Rail Replacement Services | Coombe Lane. To Wimbledon: Bus stop 'C' From Wimbledon: Bus stop 'A' |
| Taxi Rank | No |
| Bus Services | No |
| Metro Services | No |
| Car Hire | No |
| Cycle Hire | No |
| Local Transport Link | Plan your journey to and from the station with Traveline |
