Raynes Park (RAY)
Managed by South West Trains
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine Yes Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Raynes Park station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Raynes Park
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:20-20:00
Saturday 07:00-20:00
Sunday 09:00-18:30
- Self-service machines
Yes- Collect from counter
No- Collect from machine
Yes
At the station entrance
- Top up Oyster pay as you go here
Yes- Use Oyster pay as you go here
Yes- London fare zone
-
Zone 4
- Penalty fares
-
Penalty Fares apply to journeys from Raynes Park station when travelling with:
- South West Trains
Accessibility and mobility access
- Customer help points
-
Yes
Help points are available on all platforms
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Staff help
-
Monday-Friday 06:30-23:30
Saturday 06:30-23:30
Sunday 07:00-23:00
- Accessible ticket machines
Yes
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- Accessible taxis
No
- Accessible public telephones
No
- Accessible toilets
Yes
A National Key Scheme toilet is available. Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web www.radar.org.uk/ site:
- Step free access coverage
Partial station
Raynes Park is only partly accessible to wheelchair users.
Platforms 1 and 2 (for service to Wimbledon and London Waterloo) are fully accessible. Please note that there is a large gap between the train and platform, passengers are advised that this gap is smallest at the London end of the platform (front of the train)
Platforms 3 and 4 (for services to Shepperton, Surbiton, Chessington South and Dorking) have access via steps. Passengers requiring level access to these services are advised to use Wimbledon station.
- Impaired mobility set down
No
- Disabled parking
No
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
Yes
General services information
- Customer service
-
Yes
Please contact our Customer Service Centre on 0845 6000 650
- Left luggage
-
No
- Lost property
-
No
Lost Property enquiries tel 020 7401 7861(0730-1900 Mon-Fri)
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:30-23:30
Saturday 06:30-23:30
Sunday 07:00-23:00
Station map
- Station plan
- View larger version
- Stations made easy
- Show [RAY] route