Reading (RDG)

Managed by First Great Western

 
Station Approach
Reading
RG1 1LZ
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes

    Seated area is available at all platforms, sheltered seating area in platforms 4/5/8, rail air link lounge and the main concourse area.
    Waiting Rooms Available
    Note

    3 waiting rooms are available, situated on platform

     The waiting room and toilets on platform 4 are currently unavailable due to the on going redevelopment of the station.  The nearest toilets  including accessible toilets are located on the main concourse or alternatively on platform 5.  

    4-5/8 and rail air link lounge.

     

    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine Yes
    Bureau de change No

  • Toilets

    Note

     The waiting room and toilets on platform 4 are currently unavailable due to the on going redevelopment of the station.  The nearest toilets  including accessible toilets are located on the main concourse or alternatively on platform 5.  

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi Yes
    Note

    The Cloud
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
 
 

Reading

Stations made easy

Route planning around the station including maps and platforms

Show [RDG] route

 

Transport links

Connection time
7 minutes (minimum)
Cycle storage
Yes

Cycles can be carried free of charge,restrictions apply and you need to make a reservation up to two hours before the train leaves the station it is starting from. Please see our Cycling by train leaflet.

Sheltered cycle storage
Partial
Cycle storage location
front of station, underground short stay car park and long stay car park
Car park
Yes

Station Car Park - 1275 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Fully accessible car park available at this station. For details of local daily and season ticket prices, and to buy a car park season ticket please call APCOA on 01189 579 649



APCOA Parking (UK) Limited (Operator)

0845 165 2030 (primary)
Taxi rank
Yes

Taxi rank is situated at the station entrance. Accessible taxi are available, please approach a member of staff for assistance.

Rail replacement

Reading Old Bus Station for significant ops. Rail Air Coach Bays for individual overnight / early morning buses.

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 05:15-22:45
Saturday 05:30-22:45
Sunday 07:15-22:45

Ticket office is situated at the station entrance. ticket office is step free and accessible, all counters have induction loop and a low level counter is available.

Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes

Ticket machine are located at: station entrance from rail air link, by the main ticket office and at the car park.


In ticket hall

Penalty fares

Penalty Fares apply to journeys from Reading station when travelling with:

  • South West Trains
  • First Great Western


Penalty Fares do not apply if travelling with:

  • CrossCountry

Accessibility and mobility access

Customer help points
No
Staff help
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Accessible ticket machines
Yes

Accessible ticket machines are located at the station entrance by the ticket office and at the car park.

Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
Yes

Accessible taxi are available at the station entrance. please request staff assistance if you need to.

Accessible public telephones
Yes

Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to.

Accessible toilets
Yes

Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web http://www.radar.org.uk/ site:

Step free access coverage
Whole station

platforms can be reached via lift and bridge, ticket office is step free.

Impaired mobility set down
Yes

Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge.Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.

Disabled parking
Yes
Accessible car park equipment
No

Accessible ticket machine is available at the car park. step free access from the car park to the station via a lift.

Wheelchairs
Yes
Ticket gates
Yes

General services information

Customer service
Yes

Please call our Customer Services Centre on 08457 000 125 (07:00-22:00 every day)

Left luggage
No
Lost property
To be confirmed by station operator

Lost Property enquiries 08457 000 125 (07:00-22:00 every day)

British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Station map

Station plan

Large station plan for Reading

View larger version
Stations made easy
Show [RDG] route

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