Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Shops
Reading
Getting to and from the station
- Car Park
Station Car Park- Operator
- APCOA Parking (UK) Limited
- Phone number
- 0845 165 2030
- Address
-
-
-
- Web address
- http://www.apcoa.co.uk
- Note
-
Fully accessible car park available at this station. For details of local daily and season ticket prices, and to buy a car park season ticket please call APCOA on 01189 579 649.
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 1275
- Accessible car park equipment
-
Wheelchair users may require assistance using car park equipment at this station
Accessible ticket machine is available at the car park. step free access from the car park to the station via a lift.
- Free of charge
- No
- Daily rate
- £23.70
- Weekly rate
- £118.50
- Monthly rate
- £215.00
- 3 Monthly rate
- £565.50
- Annual rate
- £ 1805.50
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Taxi rank is situated at the station entrance. Accessible taxi are available, please approach a member of staff for assistance.
- Accessible taxis
-
Accessible taxi are available at the station entrance. please request staff assistance if you need to.
- Impaired mobility set down / pick up points available
- Yes
-
Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge.Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.
- Airport
-
For Heathrow Airport, change at Reading onto the frequent ‘RailAir’ luxury coach service. Runs every 20 minutes Monday to Friday daytimes; every 30 minutes Saturday & Sunday. For timetables and fares visit: www.railair.com/ or Tele: 0118 957 9498
- Cycle hire
-
Operated by OY Bike - please visit www.oybike.com for membership details
Bikes can be located adjacent to the RailAir Lounge
Ticket Buying and Collection
- Ticket Office
Yes- Opening hours
-
Monday - Friday 05:15 - 22:45
Saturday 05:30 - 22:45
Sunday 07:15 - 22:45
- Location
-
In ticket hall
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station- Height adjusted ticket office counter note
-
Low-level accessible counter is located at the travel centre and one at the ticket office. all booking office counters have hearing loop fitted.
- Induction loop
- This office has an induction loop
- Ticket machines
Yes- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
Accessible ticket machines are located at the station entrance by the ticket office and at the car park.
- Collection of pre-purchased tickets
Yes, from ticket machine- Smartcards
- Smartcards issued
No- Smartcards top-up
Not possible at this station- Smartcards validators
No
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Customer help points
No- Customer Services
-
Please call our Customer Services Centre on 08457 000 125 (07:00-22:00 every day)
- Ticket gates
Yes- CCTV
- Yes
- Location for Rail Replacement Services
-
Reading Old Bus Station for significant operations. Rail Air Coach Bays for individual overnight / early morning buses.
Facilities
- ATM Machine
Yes- Pay phones
Yes- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to.
- Post box
Yes- Public Wi-Fi
Yes- Refreshment facilities
Yes- Shops
Yes- Toilets
Yes- Baby changing facilities
Yes- Baby changing facilities location
- National key toilets
- No
- Trolleys
Yes- Waiting Rooms
Yes- Waiting rooms opening hours
Accessibility and Mobility access
- Staff help available
Yes- Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
- Ramp for train access
Yes- Step free access coverage
- Yes
- Step free access note
-
platforms can be reached via lift and bridge, ticket office is step free.
- Wheelchairs available
Yes- Wheelchairs available open hours
- Nearest station with more facilities CRS Code