Station Facilities: Redhill (RDH)

Managed by Southern 

Redstone Hill
Redhill
Surrey

RH1 1RB

Last changed: 16:19 on 28 May 2008

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep RDH to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Sunday 24 hours
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 05:50-22:35 Saturday 05:50-22:35 Sunday 06:40-21:45
Self Service Ticket Machines No
Collection of Pre-purchased Tickets No
Telesales No
Oyster PrePay No
Penalty Fares Penalty fares do not apply to passengers travelling to or from this station with First Great Western or Virgin Cross Country.

General Services Information ^ Top

Service Details
Customer Service No
Left Luggage No
Left Luggage - Note Call Customer Services 08451 272920
Lost Property No
Lost Property - Note Call Customer Services 08451 272920
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms To be confirmed by station operator
Waiting Rooms - Note Platform 1/2 - Shelter/ Buffet with metal seats and wide automatic doors. Space for 1 wheelchair (not marked). Platform 3 - Roof with 5 metal seats. Also waiting room with 1 step and 3 metal seats.
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities Yes
Refreshment Facilities - Note Step-free access. Seats available.
Toilets Yes
Baby Changing No
Pay Phone Yes -
Public WiFi Yes
Public WiFi - Note Find WiFi Hotspots around Redhill station
Web Kiosk No
Post Box No
Tourist Information Office No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points Yes
Staff Help No
Accessible Ticket Machines No
Accessible Ticket Machines - Note Quickfare/ Pertis machines are not low level and have non-compliant user-operated parts.
Accessible Ticket Office Counter No
Accessible Ticket Office Counter - Note Passengers unable to use high level windows may request assistance from Southern Assisted Travel on 08451 23 77 70.
Induction Loop Yes
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis Yes
Accessible Taxis - Note Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 08451 23 77 70. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.
Accessible Public Telephones No
National Key Toilets No
Step Free Access Coverage Partial station
Step Free Access Coverage - Note Step-free access to platforms via rear entrance, if open, and passenger-operated lifts. Step-free access from main entrance to Ticket Office only. No step-free access between Ticket office and platforms. Mobility-impaired customers should book in advance.
Imparied Mobility Set Down Yes
Imparied Mobility Set Down - Note In Car Park
Disabled Parking Yes
Number of Disabled Parking Spaces
Accessible Car Park Equipment No
Accessible Car Park Equipment - Note 2 machines
Wheelchairs Yes

Transport Links ^ Top

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