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Station Facilities: Retford (RET)
Managed by National Express East Coast
Station Road Retford
DN22 7DE
Last changed: 17:17 on 12 Aug 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep RET to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Part Time |
| Staffing Hours | Monday-Friday 05:45-23:00 Saturday 05:45-21:30 Sunday 10:00-23:15 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 06:20-18:20 Saturday 06:20-17:20 Sunday 10:20-18:20 | ||||||
| Self Service Ticket Machines | Yes | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | Monday-Sunday 08:00-20:00 | ||||||
| Telesales - Primary Phone Number | 08457 225 225 | ||||||
| Telesales - Address | Baron House Neville Street Newcastle-Upon-Tyne NE1 5DN | ||||||
| Oyster PrePay | No | ||||||
| Penalty Fares | Penalty Fares do not apply when travelling from Retford station. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Friday 08:30-17:00 |
| Customer Service - Primary Phone Number | 08457 225 333 |
| Customer Service - Fax Number | 01904 524 532 |
| Customer Service - Address | Customer Relations National Express East Coast Freepost RRZG-ZZZX-LKXK Newcastle upon Tyne NE1 5DN |
| Customer Service - Email Address | c.relations@nationalexpress.com |
| Customer Service - Note |
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. |
| Left Luggage | No |
| Lost Property | Monday-Friday 09:00-16:00 |
| Lost Property - Primary Phone Number | 01302 362175 |
| Lost Property - Note |
located at Newark North Gate station. Lost property handed in/found at NXEC stations is kept for 7 days at the station before going to Newark |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | Available |
| Waiting Rooms - Note |
2 on platform 1, 1 on platfrom 2 waiting shelters 3 and 4 |
| Women-Only Waiting Room | Yes |
| Trolleys | Yes |
| Refreshment Facilities | No |
| Toilets | Yes |
| Baby Changing | No |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around Retford station |
| Web Kiosk | No |
| Post Box | Yes |
| Tourist Information Office | No |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | Yes |
| Staff Help | Monday-Friday 05:45-23:00 Saturday 05:45-21:30 Sunday 10:00-23:15 |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Machines - Note |
Self Service Ticket Machine is now DDA compliant. |
| Accessible Ticket Office Counter | No |
| Accessible Ticket Office Counter - Note |
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | No |
| Accessible Public Telephones | No |
| National Key Toilets | No |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
|
| Imparied Mobility Set Down | Yes |
| Imparied Mobility Set Down - Note |
Station Front |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | |
| Accessible Car Park Equipment | No |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 10 | ||||||||||
| Cycle Storage Availability | Yes | ||||||||||
| Cycle Storage | 20 | ||||||||||
| Cycle Storage Sheltered | No | ||||||||||
| Cycle Storage CCTV | Yes | ||||||||||
| Cycle Storage Location | north end of Platform 1 | ||||||||||
| Car Park: Station Car Park |
| ||||||||||
| Location for Rail Replacement Services |
Rail Replacement Coaches leave from the front of the station. | ||||||||||
| Taxi Rank | Yes | ||||||||||
| Taxi Rank - Note |
Taxi rank/cab office within 100 metres. Check availability before travelling. Local operators: Hinchcliffes 01777 702049, Malcolms 01777 700000, Ace 01777 709999, Shelleys 01777 700108 | ||||||||||
| Bus Services | Yes | ||||||||||
| Bus Services - Note |
Local buses operate to the town centre. | ||||||||||
| Metro Services | No | ||||||||||
| Car Hire | No | ||||||||||
| Cycle Hire | No | ||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
