Rochford (RFD)
Managed by Greater Anglia
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available (One) Women-only waiting room No -
Trolleys
-
Refreshments
Note Cold drinks vending machine
Food vending machine
-
ATM machine
ATM machine Yes Notes Located outside the station
Bureau de change No -
Toilets
Note on platform 1
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes Note Passport Photo Booth
Rochford
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:00-17:00
Saturday 07:30-14:20
Sunday 09:00-15:00
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
Outside by entrance door to Ticket Office- Penalty fares
-
Penalty Fares apply to journeys from Rochford station when travelling with:- Greater Anglia
Accessibility and mobility access
- Customer help points
-
Yes
Help point available on platform 2.
- Staff help
-
Monday-Friday 06:00-17:00
Saturday 07:30-14:20
Sunday 09:00-15:00
- Accessible ticket machines
Yes
- Accessible ticket office counter
No
- Induction loop
Yes
- Ramp for train access
Yes
- Accessible taxis
No
Details of nearest taxis are shown on station information poster
- Accessible public telephones
No
- Accessible toilets
Yes
Accessible toilet on platform 1, during opening hours of the station, shown above. RADAR key required.
- Step free access coverage
Whole station
Note that step free access between the platforms is via a long road walk.
- Impaired mobility set down
No
- Disabled parking
Yes
- 4 spaces
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday ClosedThe hours shown are for the Customer Relations team on 0845 600 7245 (option 7).
Closed on Christmas Day and Boxing Day.
- Left luggage
-
No
- Lost property
-
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday ClosedThe hours shown are for the lost property phone line - 0845 600 7245 (option 6).
Closed on Christmas Day and Boxing Day.
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:00-17:00
Saturday 07:30-14:20
Sunday 09:00-15:00Refers to ticket office staffing hours
- CCTV
-
Within station
Car park
Cycle storage
Station map
- Station plan
- View larger version
- Stations made easy
- Show [RFD] route