Station Facilities: Richmond (RMD)
Managed by South West Trains
Kew Road
Richmond
Greater London
TW9 2NA
Last changed: 14:44 on 1 Dec 2008
Current Station Information ^ Top
| Service |
Details |
| Staffing Level |
Full Time
|
|---|
| Staffing Hours |
Monday-Sunday 24 hours
|
|---|
| CCTV |
Yes
|
|---|
Information Systems ^ Top
Ticket Buying and Collection ^ Top
| Service |
Details |
| Ticket Office |
Monday-Saturday 06:15-21:45
Sunday 07:15-21:30
|
|---|
| Self Service Ticket Machines |
Yes
|
|---|
| Collection of Pre-purchased Tickets |
Yes
|
|---|
| Collection of Pre-purchased Tickets - Details |
| From Ticket Office Counter | No |
|---|
| From Ticket Machine | Yes |
|---|
|
|---|
| Telesales |
Yes
|
|---|
| Telesales - Note |
Please contact our Customer Service Centre on 0845 6000 650
|
|---|
| Oyster PrePay |
No
|
|---|
| Travelcard Zone |
|
|---|
| Penalty Fares |
Penalty Fares apply to journeys from Richmond station when travelling with:
|
|---|
General Services Information ^ Top
Station Facilities ^ Top
| Service |
Details |
| First Class Lounge |
No
|
|---|
| Seating Area |
Yes
|
|---|
| Waiting Rooms |
None
|
|---|
| Waiting Rooms - Note |
yes
|
|---|
| Women-Only Waiting Room |
No
|
|---|
| Trolleys |
No
|
|---|
| Refreshment Facilities |
Yes
|
|---|
| Toilets |
Yes
|
|---|
| Baby Changing |
Yes
|
|---|
| Pay Phone |
Yes -
Cards and Coins
|
|---|
| Public WiFi |
No
|
|---|
| Public WiFi - Note |
Find WiFi Hotspots around Richmond station
|
|---|
| Web Kiosk |
No
|
|---|
| Post Box |
Yes
|
|---|
| Tourist Information Office |
No
|
|---|
| ATM Machine |
Yes
|
|---|
| Bureau de Change |
No
|
|---|
| Shops |
Yes
|
|---|
Accessibility ^ Top
| Service |
Details |
| Helpline |
Yes
|
|---|
| Helpline - Note |
Telephone 0800 52 82 100
|
|---|
| Customer Help Points |
Yes
|
|---|
| Staff Help |
To be confirmed by station operator
|
|---|
| Accessible Ticket Machines |
To be confirmed by station operator
|
|---|
| Accessible Ticket Office Counter |
No
|
|---|
| Induction Loop |
Yes
|
|---|
| Ramp for Train Access |
No
|
|---|
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel.
|
|---|
| Accessible Taxis |
No
|
|---|
| Accessible Public Telephones |
No
|
|---|
| National Key Toilets |
No
|
|---|
| Step Free Access Coverage |
Whole station
|
|---|
| Step Free Access Coverage - Note |
|
|---|
| Imparied Mobility Set Down |
No
|
|---|
| Disabled Parking |
Yes
|
|---|
| Number of Disabled Parking Spaces |
|
|---|
| Accessible Car Park Equipment |
No
|
|---|
| Wheelchairs |
Yes
|
|---|
Transport Links ^ Top
| Service |
Details |
| Minimum Connection Time (mins) | 5
|
| Cycle Storage Availability |
Yes
|
|---|
| Cycle Storage |
16
|
|---|
| Cycle Storage Sheltered |
Partial
|
|---|
| Cycle Storage CCTV |
No
|
|---|
| Car Park: |
| Open |
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
|
|---|
| Spaces | 55 |
|---|
| Charges |
£12.00 daily
|
|---|
|
|---|
| Location for Rail Replacement Services |
Station forecourt. off Kew Road
|
|---|
| Taxi Rank |
Yes
|
|---|
| Bus Services |
No
|
|---|
| Metro Services |
No
|
|---|
| Car Hire |
No
|
|---|
| Cycle Hire |
No
|
|---|
| Local Transport Link |
Plan your journey to and from the station with Traveline
|
|---|
