Richmond (London) (RMD)

Managed by South West Trains 

 
Kew Road
Richmond
Greater London
TW9 2NA
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

    Note
  • ATM machine

    ATM machine
  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

    Note
  • Tourist information office

  • Shops

    Shops
 
 

Richmond (London)

Stations made easy

Route planning around the station including maps and platforms

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Getting to and from the station

 
Car Park
Station Car Park
Address
-
-
Note

Weekend tickets available after 1200 noon Fridays at the ticket office £25.00

Saturday £15.00, Sunday £4.00

Bank Holiday rate £15.00

Off peak times are after 1600 Mon-Sat 

 

 

 

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
55  with 1 accessible spaces available
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£15.00
Off peak rate
£4.00
Weekly rate
£75.00
CCTV Coverage
No
Cycle Parking
Cycle storage type
Lockers,Stands
Sheltered cycle storage
Yes
Cycle storage location

Cycle stands located in car park

Cycle storage spaces
128

4 lockers and 124 cycle stand parking spaces

CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:15 - 21:45
Saturday 06:15 - 21:45
Sunday 07:15 - 21:30
Location

In the booking hall and on the lower station concourse

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
London fare zone
Zone 4

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
 
Customer help points
Yes

Help points are available on all platforms

Lost Property
Yes
Customer Services

Please contact our Customer Service Centre on 0345 6000 650

Ticket gates
Yes
Wide aisle ticket gate available.
CCTV
Yes
Location for Rail Replacement Services

Station forecourt. off Kew Road

Facilities

 
ATM Machine
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
No
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Richmond is a fully accessible station. There is access to all platforms via staff operated lifts. Please speak to a member of staff if you need to use the lifts.

 
Wheelchairs available
Yes
Wheelchairs available open hours
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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