Rye House (RYH)
Managed by Greater AngliaÂ
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Rye House
Getting to and from the station
Bicycle parking
Stands
- Storage sheltered
- No
- Storage location
- Platform
- Storage spaces
- 8
- Storage CCTV
- No
- Car Park
No
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 06:15 - 13:00
Saturday 07:45 - 14:30
Sunday Closed
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
Yes
- Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
Yes
- Smartcards
- Smartcards issued
No
- Smartcards validators
No
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:15 - 13:00
Saturday 07:45 - 14:30
Sunday Closed
- Passenger Information Systems
- Departure screens
- Customer help points
Yes
-
On each platform
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport stop at bus stop on Old Highway
Facilities
- ATM Machine
No
- Public Wi-Fi
Yes
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
Yes
-
Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
- Staff help available opening times
-
Monday - Friday 06:15 - 13:00
Saturday 07:45 - 14:30
- Ramp for train access
No
- Step free access coverage
No
- Step free access note
-
Step free access to platform 1 only
- Wheelchairs available
No