Rye House (RYH)

Managed by Abellio Greater Anglia 

 
Rye Road
Hoddesdon
EN11 0EG
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets A unisex toilet is on platform 1
  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

 
 

Rye House

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Route planning around the station including maps and platforms

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Station Message: Alert!

Please note that the public toilets at the station will be closed for the foreseeable future, due to ongoing septic tank issues.  We apologise for any inconvenience caused.

Getting to and from the station

 
Car Park
No
Onward travel information

Rye House is a PlusBus location click here to see the PlusBus map

Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:15 - 13:00
Saturday 07:45 - 14:30
Sunday Closed
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 06:15 - 13:00
Saturday 07:45 - 14:30
Sunday Closed
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Lost Property
Yes
Monday - Friday 09:00 - 17:00
0845 600 7245 (option 7)
Customer Services

Monday-Saturday 08:00-20:00 
Sunday 10:00-20:00 
Bank Holidays 09:00-18:00 

The hours shown are for the Customer Relations team on 0845 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

 

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Replacement transport stop at bus stop just into Old Highway

Facilities

 
ATM Machine
No
Public Wi-Fi
Yes

Find WiFi Hotspots around Rye House station

Toilets
Yes
Toilets Location
A unisex toilet is on platform 1
Baby changing facilities
No
National key toilets
Yes
National key toilets location

An accessible toilet is on platform 1, open during station staffed hours only. 

Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 028 28 78
Helpline opening hours
Monday - Sunday 08:00 - 22:00
Staff help available
Yes
Ramp for train access
No
Step free access coverage
No
Step free access note

Step free access to platform 1 only

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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