Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note Waiting shelters are available
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Rye House
- Connection time
- 5 minutes (minimum)
- Cycle storage
Yes
- Sheltered cycle storage
- Yes
- Cycle storage location
-
8 cycle stands on platform 1
- Car park
-
No
- Taxi rank
-
No
- Rail replacement
-
Replacement transport stop at bus stop just into Old Highway
- Bus services
-
Yes
Rye House is a PlusBus location click here to see the PlusBus map
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 06:15-13:00
Saturday 07:45-14:30
Sunday Closed
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
-
Yes
Platform 1 entrance
- Penalty fares
-
Penalty Fares apply to journeys from Rye House station when travelling with:
- Greater Anglia
Accessibility and mobility access
- Customer help points
-
No
- Staff help
-
Monday-Friday 06:15-13:00
Saturday 07:45-14:30
- Accessible ticket machines
-
Yes
- Accessible ticket office counter
-
No
- Induction loop
-
Yes
- Ramp for train access
-
No
- Accessible taxis
-
No
Details of nearest taxis are shown on station information poster
- Accessible public telephones
-
No
- Accessible toilets
-
Yes
An accessible toilet is on platform 1, open during station staffed hours only.
- Step free access coverage
- Partial station
Step free access to platform 1 only
- Impaired mobility set down
-
No
- Disabled parking
-
No
- Accessible car park equipment
-
No
- Wheelchairs
-
No
- Ticket gates
- No
General services information
- Customer service
-
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday ClosedThe hours shown are for the Customer Relations team on 0845 600 7245 (option 7).
Closed on Christmas Day and Boxing Day.
- Left luggage
-
No
- Lost property
-
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday ClosedThe hours shown are for the lost property phone line - 0845 600 7245 (option 6).
Closed on Christmas Day and Boxing Day.
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Part-time
Monday-Friday 06:15-13:00
Saturday 07:45-14:30
Sunday Closed
Station map
- Station plan
-
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