Station facilities
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Station seating facilities
Note There are 2 lifts at this station - one on each platform.
First Class lounge No Seating area Yes Waiting Rooms Available Note Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
Note Toilets are Council owned.
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Sandwell & Dudley
- Connection time
- 5 minutes (minimum)
- Cycle storage
Yes
- Sheltered cycle storage
- No
- Cycle storage location
-
Station Car Park
- Car park
-
Yes
Station Car Park - 374 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Network West Midlands (Operator)
Charges: There is no charge for railway users to park their car in this car park
- Taxi rank
-
Yes
Sandwell and Dudley (SAD) Station Sandwell 0121 563 0080 Dudley 01384 230010 Oldbury 0121 5412222
- Rail replacement
-
In the event of engineering the bus/coach will collect from: Picks up/sets down on Bromford Road at the public service bus stop next to the steps/ramp to the station front.
- Bus services
-
Yes
Information to plan your onward journey is available in a printable format here
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 05:20-00:15
Saturday 05:20-23:55
Sunday 07:30-23:55
- Self-service machines
- No
- Collect from counter
- Yes
- Collect from machine
-
No
A Permit to Travel Machine is available for use when the Booking Office is closed.
- Penalty fares
-
Penalty Fares apply to journeys from Sandwell & Dudley station when travelling with:
- London Midland
Penalty Fares do not apply if travelling with:- Virgin Trains
Accessibility and mobility access
- Customer help points
-
Yes
On both platforms
- Staff help
-
Monday-Friday 05:20-00:15
Saturday 05:20-23:15
Sunday 07:30-23:55
- Accessible ticket machines
-
No
- Accessible ticket office counter
-
No
None
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Accessible taxis
-
No
- Accessible public telephones
-
No
none
- Accessible toilets
-
Yes
A National Key Scheme toilet is available. Radar Key available from station staff. If you wish to buy a ‘National Key Scheme’ Key (Radar). Their address is 12 City Forum, 250 City Road, London, EC1V 8AF, Tel: 020 7250 3222, Minicom: 020 7250 4119, Fax: 020 7250 0212, Email radar@radar.org.uk, Website: www.radar.org.uk
- Step free access coverage
- Whole station
Access to front of station via steps or ramp. Level access from top of ramp and car park into Booking Hall, then 17 steps up to Birmingham platform (1), or lift, or 12 steps down to subway level, or lift. Additional direct level access into subway from side street. From subway, 30 steps up to Wolverhampton platform, or lift.
- Impaired mobility set down
-
No
- Disabled parking
-
Yes
- 13 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
-
Yes
- Wheelchairs
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No
- Ticket gates
- No
General services information
- Customer service
-
Yes
Monday-Friday 07:00-19:00
Saturday 08:00-16:00
Sunday 08:00-16:00We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
- Left luggage
-
No
None
- Lost property
-
No
None
- British Transport Police
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0800 40 50 40
Staffing
- Staffing level
- Full-time
Monday-Friday 05:20-00:15
Saturday 05:20-23:55
Sunday 07:30-23:55
Station map
- Station plan
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View larger version
- Stations made easy
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