Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
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Refreshments
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ATM machine
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Toilets
Toilets -
Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Sandwell & Dudley
Getting to and from the station
- Car Park
Station Car Park- Operator
- Network West Midlands
- Address
-
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- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 374
- Accessible spaces
- 13
- Accessible spaces note
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Cycle Parking
- Cycle storage type
- Stands
- Sheltered cycle storage
- No
- Cycle storage location
- Station Car Park
- Cycle storage spaces
- 20
- CCTV Coverage
- Yes
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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Sandwell and Dudley (SAD) Station Sandwell 0121 563 0080 Dudley 01384 230010 Oldbury 0121 5412222
- Accessible taxis
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Accessible taxis are not available
- Impaired mobility set down / pick up points available
- No
Ticket Buying and Collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 05:20 - 20:00
Saturday 05:20 - 19:00
Sunday 08:00 - 19:00
None
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket office
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
Staffing and General Services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
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On both platforms
- Customer Services
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We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
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In the event of engineering the bus/coach will collect from: Picks up/sets down on Bromford Road at the public service bus stop next to the steps/ramp to the station front.
Facilities
- ATM Machine
- No
- Toilets
- Yes
- Baby changing facilities
- Yes
- National key toilets
- Yes
- National key toilets location
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A National Key Scheme toilet is available. Radar Key available from station staff. If you wish to buy a ‘National Key Scheme’ Key (Radar). Their address is 12 City Forum, 250 City Road, London, EC1V 8AF, Tel: 020 7250 3222, Minicom: 020 7250 4119, Fax: 020 7250 0212, Email radar@radar.org.uk, Website: www.radar.org.uk
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and Mobility access
- Helpline Contact
- 0800 0924260
- Helpline opening hours
- Staff help available
- Yes
- To ensure that we provide the best service possible we recommend that customers who require assistance book with us and provide at least 1 working day's notice. We will always aim to assist customers whether they have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met. We operate some stations that are either unstaffed or only staffed at certain times. If we are given prior notification, it will allow us to put in place the necessary arrangements to ensure you are able to make the journey you want.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Access to front of station via steps or ramp. Level access from top of ramp and car park into Booking Hall, then 17 steps up to Birmingham platform (1), or lift, or 12 steps down to subway level, or lift. Additional direct level access into subway from side street. From subway, 30 steps up to Wolverhampton platform, or lift.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
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