Stourbridge Junction (SBJ)

Managed by London Midland 

 
Brook Road
Old Swinford
Stourbridge
DY8 1NH
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

    Note Coffee kiosk Food vending machine
  • ATM machine

  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

    Note
  • Tourist information office

  • Shops

 
 

Stourbridge Junction

Stations made easy

Route planning around the station including maps and platforms

Show [SBJ] route

 

Getting to and from the station

 
Car Park
Station Car Park
Operator
Network West Midlands
Address
-
-
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
797  with 22 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
CCTV Coverage
No
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
Yes
Cycle storage location
By the Ticket Office.
Cycle storage spaces
84
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Stourbridge Junction (SBJ) Station ABM 01384 838383 Falcon 01384 393939 Eagle 01384 444 888

Accessible taxis

Accessible taxis are not available

Impaired mobility set down / pick up points available
Yes

Pick-up in car park.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday, Tuesday, Wednesday, Thursday 06:00 - 20:00
Friday 06:00 - 22:00
Saturday 06:00 - 21:00
Sunday 09:00 - 19:00
Location

A Ticket Vending Machine is available on Platform 3.

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note

An accessible Ticket Office counter is now available at Stourbridge Junction.

Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

On all platforms.

Customer Services

We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.

**Stourbridge Junction  is accredited by the Secure Station Scheme**

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

In the event of engineering the bus/coach will collect from: Rail Replacement bus stop in main station car park

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not accessible

Post box
Yes
Refreshment facilities
Yes
Coffee kiosk Food vending machine
Toilets
Yes
Baby changing facilities
No
National key toilets
Yes
National key toilets location

A National Key Scheme toilet is available.  Radar Key available from station staff.  If you wish to buy a ‘National Key Scheme’ Key (Radar).  Their address is 12 City Forum, 250 City Road, London, EC1V 8AF, Tel: 020 7250 3222, Minicom: 020 7250 4119, Fax: 020 7250 0212, Email radar@radar.org.uk, Website: www.radar.org.uk

Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 0924260
Helpline opening hours
Staff help available
Yes
To ensure that we provide the best service possible we recommend that customers who require assistance book with us and provide at least 1 working day's notice. We will always aim to assist customers whether they have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met. We operate some stations that are either unstaffed or only staffed at certain times. If we are given prior notification, it will allow us to put in place the necessary arrangements to ensure you are able to make the journey you want.
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Level access to Booking Hall and subway from main entrance. 25 steps or lift up to platform 1 (for Stourbridge Town) and 25 steps or lift up to platform 3. Additional entrance direct from car park via 5 steps or ramp.

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

View larger version
Stations made easy
Show [SBJ] route

Find another station