Stourbridge Town (SBT)
Managed by London Midland
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Stourbridge Town
Getting to and from the station
Bicycle parking
Lockers- Storage sheltered
- No
- Storage spaces
- 4
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Very close to station.
Stourbridge Town (SBT) Station ABM 01384 838383 Falcon 01384 393939.
- Accessible taxis
-
Accessible taxis are not available
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 07:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed
None
- Location
-
A Permit to Travel Machine is available for use when no other ticket buying facilities are in operation.
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
-
On platform.
- Customer Services
-
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
**Stourbridge Town is accredited by the Secure Station Scheme**
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
In the event of engineering the bus/coach will collect from: Picks up/sets down on Vauxhall, adjacent to the pathway entrance to the station.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Public telephones are not accessible
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 0924260
- Staff help available
- Yes
-
Please note that staff help is only available when the ticket office is open.
To ensure that we provide you with the best service possible, we advise customers who require assistance to pre-book. We recommend booking 24 hours in advance (you can book further in advance if you wish). We will always aim to assist customer whether you have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met. We operate some stations that are either unstaffed or only staffed at certain times. If we are given prior notification, it will allow us to put in place the necessary arrangements to ensure you are able to make the journey you want.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Level access to Booking Hall and single platform. Access from station to town centre is via subway and steep approach pavement.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Stourbridge Junction;
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