Stourbridge Town (SBT)

Managed by London Midland 

 
Stourbridge Town station
Vauxhall Road
Stourbridge
West Midlands
DY8 1EX
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Stourbridge Town

Stations made easy

Route planning around the station including maps and platforms

Show [SBT] route

 

Getting to and from the station

 

Bicycle parking

Lockers
Storage sheltered
No
Storage spaces
4
Storage CCTV
Yes
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Very close to station.

Stourbridge Town (SBT) Station ABM 01384 838383 Falcon 01384 393939.

Accessible taxis

Accessible taxis are not available

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 07:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

None

Location

A Permit to Travel Machine is available for use when no other ticket buying facilities are in operation.

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket office
Smartcards
Smartcards issued
No
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

On platform.

Customer Services

We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.

**Stourbridge Town is accredited by the Secure Station Scheme**

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

In the event of engineering the bus/coach will collect from: Picks up/sets down on Vauxhall, adjacent to the pathway entrance to the station.

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not accessible

Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 0924260
Staff help available
Yes

Please note that staff help is only available when the ticket office is open.

To ensure that we provide you with the best service possible, we advise customers who require assistance to pre-book.  We recommend booking 24 hours in advance (you can book further in advance if you wish).  We will always aim to assist customer whether you have booked assistance or not.  Booking assistance gives you the extra reassurance that your needs will be met.  We operate some stations that are either unstaffed or only staffed at certain times. If we are given prior notification, it will allow us to put in place the necessary arrangements to ensure you are able to make the journey you want.

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Level access to Booking Hall and single platform. Access from station to town centre is via subway and steep approach pavement.

 
Wheelchairs available
No
Nearest station with more facilities CRS Code
Stourbridge Junction

Station Map

 
Station plan

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Stations made easy
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