Smethwick Galton Bridge (SGB)
Managed by West Midlands Railway
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
Pay phone Cards and Coins -
Internet
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Post box
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Tourist information office
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Shops
Smethwick Galton Bridge
Getting to and from the station
- Car Park
Station Car Park- Operator
- Network West Midlands
- Address
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- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 77 with 5 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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Cedar 0121 5557888 Bearwood 0121 4201111 Redline 01214292122
- Accessible taxis
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Accessible taxis are available
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday, Tuesday, Wednesday, Thursday 06:15 - 13:00
Friday 06:15 - 18:00
Saturday 08:00 - 16:00
Sunday 10:00 - 13:00
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
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Monday, Tuesday, Wednesday, Thursday 06:15 - 13:00
Friday 06:15 - 18:00
Saturday 08:00 - 16:00
Sunday 10:00 - 13:00
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
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On all platforms
- Customer Services
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Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
**Smethwick Galton Bridge Station is accredited by the Secure Station Scheme**
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
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In the event of engineering the bus/coach will collect from: Picks up/sets down on Oldbury Road immediately in front of the station entrance at the public service bus stop for both directions.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
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Public telephones are not accessible
- Toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 0248998 Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
- Helpline opening hours
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Monday - Sunday 08:00 - 22:00
- Staff help available
- Yes
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This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998
- Staff help available opening times
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Monday, Tuesday, Wednesday, Thursday 06:15 - 13:00
Friday 06:15 - 18:00
Saturday 08:00 - 16:00
Sunday 10:00 - 13:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Step-free access to all platforms via lifts. Ramp access to Booking Hall, then lifts to platforms 1 and 2 (Kidderminster line) or 33 steps. Further lift from platform 1 to platform 4 (no steps direct from platform 1 to 4). 34 steps from platform 2 to platform 4, or lift. Lift from platform 3 to platform 4. 32 steps from platform 2 to platform 3. Car park is 5 minutes walk from station entrance.
- Wheelchairs available
- No
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