Stonehouse (SHU)
Managed by First Great Western
Station facilities
-
Station seating facilities
First Class lounge No Seating area No Waiting Rooms None Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Stonehouse
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:25-09:55
Saturday 07:10-10:40
Sunday Closed
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
On Gloucester bound platform
- Penalty fares
-
Penalty Fares do not apply when travelling from Stonehouse station.
Accessibility and mobility access
- Customer help points
-
Yes
- Staff help
No- Accessible ticket machines
No
- Accessible ticket office counter
No
- Induction loop
No
- Ramp for train access
No
- Accessible taxis
No
- Accessible public telephones
No
- Nearest stations with more facilities
-
STROUD, GLOUCESTER.
- Accessible toilets
No
- Step free access coverage
Whole station
High speed trains servicing this station are unable to set down or pick up wheelchair passengers. The units which operate every other hour can assist with wheelchairs. Please contact the helpline for further information. The units terminate at Swindon and HST's are through services to London Paddington we will arrange alternative transport from stonehouse to swindon for the HST's.
- Impaired mobility set down
No
High speed trains servicing this station are unable to set down or pick up wheelchair passengers. The units which operate every other hour can assist with wheelchairs. Please contact the helpline for further information.
- Disabled parking
Yes
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Sunday 07:00-22:00
Please call our Customer Services Centre on 08457 000 125 (07:00-22:00 every day) - Left luggage
-
No
- Lost property
-
Yes
Monday-Sunday 07:00-22:00
Lost Property enquiries 08457 000 125 (07:00-22:00 every day) - British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:25-09:55
Saturday 07:10-10:40
Station map
- Station plan
- View larger version
- Stations made easy
- Show [SHU] route