Small Heath (SMA)
Managed by London Midland
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note no
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Small Heath
Ticket buying and collection
- Ticket office opening
Monday-Friday 05:59-23:47
Saturday 06:41-23:37
Sunday Closed
- Self-service machines
No- Collect from counter
Yes- Collect from machine
No
A Permit to Travel machine is available for use when the Ticket Office is closed.
- Penalty fares
-
Penalty Fares apply to journeys from Small Heath station when travelling with:
- London Midland
- Chiltern Railways
Accessibility and mobility access
- Customer help points
-
Yes
On both platforms
- Staff help
No- Accessible ticket machines
No
- Accessible ticket office counter
No
- Induction loop
Yes
- Ramp for train access
No
- Accessible taxis
No
- Accessible public telephones
No
- Nearest stations with more facilities
- Birmingham Moor Street, Olton, Spring Road
- Accessible toilets
No
- Step free access coverage
Partial station
Level access to Booking Hall only, then 31 steps down to island platform.
- Impaired mobility set down
No
Small forecourt area
- Disabled parking
No
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 07:00-19:00
Saturday 08:00-16:00
Sunday 08:00-16:00
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours. - Left luggage
-
No
None - Lost property
-
No
None - British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 05:59-23:47
Saturday 06:41-23:37
Sunday Closed
Station map
- Station plan
- View larger version
- Stations made easy
- Show [SMA] route