Stowmarket (SMK)

Managed by Greater Anglia

 
Station Road East
Stowmarket
IP14 1RQ
 

Station facilities

  • Station seating facilities

    First Class lounge Yes

    At London end of platform 1

    Seating area Yes
    Waiting Rooms Available (Two)
    Note

    on platforms 1 and 2

    Women-only waiting room No
  • Trolleys

  • Refreshments

    Note

    Coffee shop

    Coffee kiosk

    Cold drinks vending machine

    Food vending machine

  • ATM machine

    ATM machine Yes
    Notes

    Located by the ticket office

    Bureau de change No
  • Toilets

    Note

    on platform 2

  • Pay phone

    Pay phone Cards and coins
  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Stowmarket station

    Web kiosk No
  • Post box

    Note Outside the station
  • Tourist information office

    Tourist information office No
  • Shops

    Shops Yes
    Note

    News agent

 
 

Stowmarket

Stations made easy

Route planning around the station including maps and platforms

Show [SMK] route

 

Transport links

Connection time
5 minutes (minimum)
Cycle storage
Yes

26 racks in car park, 13 racks on platform 1, 5 racks on platform 2, 2 lockers each on platforms 1 and 2

Sheltered cycle storage
Partial
Cycle storage location
cycle storage in the car park and on each platform
Car park
Yes

Station Car Park - 347 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Reduced daily parking after 1600 (Monday to Friday) £2.30

Saturday all day £2.30

Sunday all day £1.00



National Car Parks Ltd (Operator)

0845 050 7080 (for car park queries only) (primary)
www.ncp.co.uk
customer.service@ncp.co.uk

Charges: £4.60 peak, £2.80 off peak, £20.30 weekly, £75.80 monthly, £794.50 annually

Taxi rank
Yes
Rail replacement

Substitute buses stop on station forecourt

Bus services
Yes

Local bus services

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 06:15-19:30
Saturday 07:15-16:30
Sunday 06:15-18:30
Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes

Ticket machines are located on both platforms

Penalty fares

Penalty Fares apply to journeys from Stowmarket station when travelling with:

  • Greater Anglia (except when travelling through Dullington, Newmarket, Kennett, Bury St. Edmunds, Thurston or Elmswell)

Accessibility and mobility access

Customer help points
Yes

Help points available on platforms 1 and 2


Staff help
Monday-Friday 05:00-22:15
Saturday 05:00-22:15
Sunday 07:15-22:15
Accessible ticket machines
Yes
Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
No

Details of nearest taxis are shown on station information poster

Accessible public telephones
No
Accessible toilets
No
Step free access coverage
Whole station

Step free access between platforms is via level crossing

Impaired mobility set down
No
Disabled parking
Yes - 7 spaces
Accessible car park equipment
No
Wheelchairs
No
Ticket gates
No

General services information

Customer service
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday Closed

The hours shown are for the Customer Relations team on 0845 600 7245 (option 7).

Closed on Christmas Day and Boxing Day.

Left luggage
No
Lost property
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday Closed

The hours shown are for the lost property phone line - 0845 600 7245 (option 6).

Closed on Christmas Day and Boxing Day.

British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Friday 05:00-21:30
Saturday 05:00-21:30
Sunday 07:00-22:15
CCTV
Within station

Station map

Station plan

Large station plan for Stowmarket

View larger version
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