Smethwick Rolfe Street (SMR)

Managed by London Midland 

 
Smethwick Rolfe Street station
Rolfe Street
Smethwick
West Midlands
B66 2AF
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Smethwick Rolfe Street

Stations made easy

Route planning around the station including maps and platforms

Show [SMR] route

 

Getting to and from the station

 
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Smethwick Rolfe Street (SMR) Station Cedar 0121 5557888 Bearwood 0121 4201111 Redline 01214292122

Accessible taxis

Accessible taxis are available

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 07:00 - 18:00
Saturday 08:00 - 17:00
Sunday Closed

None

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
No
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

On both platforms

Customer Services
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
Ticket gates
No
CCTV
No
Location for Rail Replacement Services

In the event of engineering the bus/coach will collect from: Picks up/sets down at public service bus stops on either side of Rolfe Street immediately in front of main entrance to station building.

Facilities

 
ATM Machine
No
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 0924260
Staff help available
Yes

Please note that staff help is only available when the ticket office is open.

To ensure that we provide you with the best service possible, we advise customers who require assistance to pre-book.  We recommend booking 24 hours in advance (you can book further in advance if you wish).  We will always aim to assist customer whether you have booked assistance or not.  Booking assistance gives you the extra reassurance that your needs will be met.  We operate some stations that are either unstaffed or only staffed at certain times. If we are given prior notification, it will allow us to put in place the necessary arrangements to ensure you are able to make the journey you want.

Ramp for train access
No
Step free access coverage
No
Step free access note

26 steps down to Birmingham platform. 24 steps down to Wolverhampton platform.

 
Wheelchairs available
No
Nearest station with more facilities CRS Code
Birmingham New StreetLangley GreenSmethwick Galton Bridge

Station Map

 
Station plan

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