Shenfield (SNF)
Managed by Greater Anglia
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available (Three) Note on platforms 2, 3 and 5
Women-only waiting room Yes -
Trolleys
-
Refreshments
Note Café
Cold drinks vending machine
Food vending machine
-
ATM machine
ATM machine Yes Notes Located on concourse
Bureau de change No -
Toilets
Note on platforms 3 and 5
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes Note News agent
Passport Photo Booth
Shenfield
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:10-20:00
Saturday 06:10-20:00
Sunday 07:10-20:10
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
In ticket hall
- Penalty fares
-
Penalty Fares apply to journeys from Shenfield station when travelling with:
- Greater Anglia
Accessibility and mobility access
- Customer help points
-
Yes
Help point available in ticket hall
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Staff help
-
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Accessible ticket machines
Yes
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- Accessible taxis
No
Details of nearest taxis are shown on station information poster
- Accessible public telephones
No
- Nearest stations with more facilities
-
- Accessible toilets
Yes
Accessible (RADAR key) toilet available on platform 3
- Step free access coverage
Whole station
- Impaired mobility set down
No
- Disabled parking
Yes
- 3 spaces
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
Yes
General services information
- Customer service
-
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday ClosedThe hours shown are for the Customer Relations team on 0845 600 7245 (option 7).
Closed on Christmas Day and Boxing Day.
- Left luggage
-
No
- Lost property
-
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday ClosedThe hours shown are for the lost property phone line - 0845 600 7245 (option 6).
Closed on Christmas Day and Boxing Day.
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hoursRefers to platform staffing.
- CCTV
-
Within station
Car park
Cycle storage
Station map
- Station plan
- View larger version
- Stations made easy
- Show [SNF] route