Staines (SNS)

Managed by South West Trains

 
Station Approach
Kingston Road
Staines
Middlesex
TW18 4LY
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms Available
    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine Yes
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note Find WiFi Hotspots around Staines station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops No
 
 

Staines

Stations made easy

Route planning around the station including maps and platforms

Show [SNS] route

 

Transport links

Connection time
3 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
Yes
Car park
Yes

Gresham Road/Main - 32 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Pay & Display

Season ticket holders and rail users only before 1000 Mon-Fri.

Sat £3.00-Sun £3.00

Weekend tickets available from 1200 Fri £8.00


Charges: £7.00 peak, £2.00 after 1600 Mon-Sun off peak, £7.00 Mon-Fri, £3.00 Sat, Sun and Bank Holidays daily, £35.00 weekly, £95.00 monthly, £285.00 three-monthly, £950.00 annually

Taxi rank
No
Rail replacement

Station forecourt off Kingston Road

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 06:15-20:00
Saturday 06:10-19:55
Sunday 07:10-18:40
Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes

In the booking hall and at the entrance to platform 2

Smartcards validators
Yes
Penalty fares

Penalty Fares apply to journeys from Staines station when travelling with:

  • South West Trains

Accessibility and mobility access

Customer help points
Yes

Help points are available on all platforms


Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff help
Monday-Friday 06:00-00:20
Saturday 06:00-00:20
Sunday 06:30-00:30
Accessible ticket machines
Yes

All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
Yes
Accessible public telephones
No
Accessible toilets
Yes

There is a National Key Scheme toilet located on platform 2. A second toilet on platform 1 is also available. .

Step free access coverage
Whole station

Both platforms have level access onto the platforms. There is also level access to the booking hall.

Interchange -  A Lift is now available within the station. 

Impaired mobility set down
No
Disabled parking
Yes - 2 spaces
Accessible car park equipment
No
Wheelchairs
Yes
Ticket gates
Yes

General services information

Customer service
Yes
Please contact our Customer Service Centre on 0845 6000 650
Left luggage
No
Lost property
Yes

Lost Property enquiries tel 020 7401 7861(0730-1900 Mon-Fri)

British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Friday 06:00-00:20
Saturday 06:00-00:20
Sunday 06:30-00:30

Station map

Station plan

Large station plan for Staines

View larger version
Stations made easy
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