Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
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Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
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Post box
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Tourist information office
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Shops
Staines
Getting to and from the station
- Car Park
Gresham Road/Main- Address
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- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 32
- Accessible spaces
- 2
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £7.50
- Off peak rate
- £2.00 after 1600 Mon-Sun
- Weekly rate
- £37.50
- Monthly rate
- £99.00
- 3 Monthly rate
- £297.00
- Annual rate
- £ 990.00
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- No
Ticket Buying and Collection
- Ticket Office
Yes- Opening hours
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Monday - Friday 06:15 - 20:00
Saturday 06:10 - 19:55
Sunday 07:10 - 18:40
- Location
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In the booking hall and at the entrance to platform 2
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station- Height adjusted ticket office counter note
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An accessible ticket office counter is available in the main station booking hall on the London-bound platform.
- Induction loop
- This office has an induction loop
- Ticket machines
Yes- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of pre-purchased tickets
Yes, from ticket machine- Smartcards
- Smartcards issued
No- Smartcards top-up
Not possible at this station- Smartcards validators
Yes
Staffing and General Services
- Information available from staff
- Information services - opening times
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Monday - Friday 06:00 - 00:20
Saturday 06:00 - 00:20
Sunday 06:30 - 00:30
- Customer help points
Yes-
Help points are available on all platforms
- Lost Property
- Yes
- Customer Services
- Please contact our Customer Service Centre on 0845 6000 650
- Ticket gates
Yes- CCTV
- Yes
- Location for Rail Replacement Services
-
Station forecourt off Kingston Road
Facilities
- ATM Machine
Yes- Pay phones
Yes- Pay phones type
- Cards and Coins
- Refreshment facilities
Yes- Toilets
Yes- Baby changing facilities
Yes- Baby changing facilities location
- National key toilets
- No
- Waiting Rooms
Yes- Waiting rooms opening hours
Accessibility and Mobility access
- Staff help available
Yes- Ramp for train access
Yes- Step free access coverage
- Yes
- Step free access note
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Both platforms have level access onto the platforms. There is also level access to the booking hall.
Interchange - A Lift is now available within the station.
- Wheelchairs available
Yes- Wheelchairs available open hours
- Nearest station with more facilities CRS Code