Southend Central (SOC)
Managed by c2c
Station facilities
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Station seating facilities
Station seating facilities Platforms 3/4 concourse
-
Trolleys
-
Refreshments
Note -
ATM machine
ATM machine Main Booking Hall and in the Public Square outside the station from the Platform 3 and 4 exit.
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Toilets
Toilets The toilets are located on the Platforms 3 & 4 Concourse.
The National key toilets are located on the Platforms 3/4 Concourse; these toilets are operated by a RADAR key.
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Pay phone
Pay phone Cards -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
Tourist information office -
Shops
Shops
Southend Central
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- Outside platforms 1/2 & on platform 3/4 concourse
- Storage spaces
- 17
- Storage CCTV
- Yes
- PlusBike (cycle hire)
-
The Comfy Saddle offers Cycle Hire from Southend Central station.
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 70 80
- Web address
- http://www.ncp.co.uk
- Email address
- customer.service@ncp.co.uk
- Opening hours
-
Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 138 with 2 accessible spaces available
- Free of charge
- No
- Daily rate
- £7.60
- Monthly rate
- £113.00
- Annual rate
- £1191.00
-
Please note that the off peak parking rate commences after 10:00, Mondays to Fridays
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
No - but taxis are available in the town centre
- Impaired mobility set down / pick up points available
- Yes
-
Outside station entrance on Clifftown Road
- Airport
-
Southend Airport - Trains available from Southend Victoria to Southend Airport station.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:45 - 22:00
Saturday 06:15 - 22:00
Sunday 07:15 - 22:00
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
-
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
- Penalty fares
- Penalty fares apply for c2c
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
-
Monday - Friday 05:45 - 22:00
Saturday 06:15 - 22:00
Sunday 07:15 - 22:00
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Operated by c2c
-
Monday - Friday 08:00 - 20:00
Saturday - Sunday 09:00 - 16:00
Public Holidays 09:00 - 16:00
- 03457 44 44 22
- Customer Services
-
Monday - Friday, 08:00 - 20:00
Saturday, Sunday, Public Holidays: 09:00 - 16:00
Christmas Day & Boxing Day: Closed
0345 744 4422 (option 3, followed by option 3)
contact@c2crail.net
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Bus stops on Clifftown Road
Facilities
- ATM Machine
- Yes
-
Main Booking Hall and in the Public Square outside the station from the Platform 3 and 4 exit.
- Pay phones
- Yes
- Pay phones type
- Cards
- Post box
- Yes
- Public Wi-Fi
- Yes
- Free c2c Wi-Fi
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
-
The toilets are located on the Platforms 3 & 4 Concourse.
The National key toilets are located on the Platforms 3/4 Concourse; these toilets are operated by a RADAR key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- Platforms 3/4 concourse. This can be accessed using a radar key.
- Tourist Information Office
- Yes
- Tourist Information Office location
- Waiting Rooms
- Yes
- Waiting rooms location
-
Platforms 3/4 concourse
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 03457 44 44 22
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 07:00 - 21:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Wheelchairs available
- No
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