Southend East (SOE)

Managed by c2c 

 
Ambleside Drive
Southend on Sea
SS1 2UP
 

Station facilities

  • Station seating facilities

    Station seating facilities

    Platform 1 

  • Trolleys

  • Refreshments

    Note

    Platform 1 

  • ATM machine

  • Toilets

    Toilets

    Platform 1 

  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

 
 

Southend East

Stations made easy

Route planning around the station including maps and platforms

Show [SOE] route

 

Getting to and from the station

 
Car Park
Station Car Park
Operator
Southend-on-Sea Borough Council
Phone number
01702 215 000
Address
Riviera Drive
Southend-on-Sea
Essex
SS1 2QY
Web address
http://www.southend.gov.uk/
Opening hours
Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
207
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
No
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
Yes
Cycle storage location
Outside ticket office on platform 1 and at Riviera Drive entrance
Cycle storage spaces
17
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:15 - 20:30
Saturday - Sunday 06:15 - 15:40
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
Yes

For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station. 

Staffing and general services

 
Information available from staff
Yes - from ticket office 
Information services - opening times
Monday - Friday 05:15 - 20:30
Saturday 06:15 - 15:40
Sunday 06:15 - 15:40
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
Operated by c2c
Monday - Friday 08:00 - 18:00
01702 357 699
Customer Services

Monday - Friday, 08:00 - 18:00

0345 744 4422 (option 3, followed by option 3)

c2c.customerrelations@nationalexpress.com

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Bus stops adjacent to Ilfracombe Avenue on Southchurch Road (London bound)

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes
Find WiFi Hotspots around Southend East station
Refreshment facilities
Yes

Platform 1 

Toilets
Yes
Toilets Location

Platform 1 

Accessible toilets
Yes
Baby changing facilities
No
National key toilets
Yes
National key toilets location

Platform 1 

Waiting Rooms
Yes
Waiting rooms location

Platform 1 

Waiting rooms opening hours
Monday - Friday 05:15 - 20:30
Saturday - Sunday 06:15 - 15:40

Accessibility and mobility access

 
Helpline Contact
01702 357 640
Helpline opening hours
Monday - Friday 08:00 - 18:00
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
No
Step free access note

Step free access is only available from Ambleside Drive to platform 1 (London bound)

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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