Strood (Kent) (SOO)
Managed by Southeastern
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note on platform 1 & 2/3 Women-only waiting room No -
Trolleys
-
Refreshments
Note Coffee kiosk
-
ATM machine
ATM machine No Bureau de change No Notes Euros and travellers cheques are accepted at the ticket office
-
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Strood station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Strood (Kent)
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:00-20:00
Saturday 07:45-14:00
Sunday 08:15-15:30
- Self-service machines
Yes- Collect from counter
No- Collect from machine
Yes
On way in to access trains
- Penalty fares
-
Penalty Fares apply to journeys from Strood station when travelling with:
- Southeastern
Accessibility and mobility access
- Customer help points
-
Yes
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Staff help
-
Monday-Friday 05:00-01:40
Saturday 07:45-14:00
Sunday 08:15-15:30
- Accessible ticket machines
Yes
station forecourt
- Accessible ticket office counter
Yes
- Induction loop
No
- Ramp for train access
Yes
- Please seek assistance from staff
- Accessible taxis
No
- Accessible public telephones
No
- Nearest stations with more facilities
-
The nearest station(s) with more facilities than Strood are:
- Rochester
- Accessible toilets
No
- Step free access coverage
Partial station
Platform 1 is step free only. Platforms 2 & 3 have steps. Ticket office and car park step free.
.- Impaired mobility set down
Yes
- Disabled parking
Yes
- 3 spaces
Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
No
- Wheelchairs
Yes
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours - Left luggage
-
No
- Lost property
-
Yes
Phone customer services 0845 000 2222 to reclaim lost property
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Saturday 05:00-02:00
Sunday 08:15-15:30
Monday-Friday 05:00-01:40
Saturday 07:45-14:00
Staff may not always be available during staffing times to provide assistance and booking assistance, if required,in advance is advised although not compulsory- CCTV
-
Within station
Car park
Station map
- Station plan
- View larger version
- Stations made easy
- Show [SOO] route