Stoke-on-Trent (SOT)

Managed by Virgin Trains 

 
Platform 1
Station Road
Stoke on Trent
Staffordshire
ST4 2AA
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

    Trolleys Yes
  • Refreshments

    Note
  • ATM machine

    ATM machine
  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

    Note
  • Tourist information office

  • Shops

    Shops
 
 

Stoke-on-Trent

Stations made easy

Route planning around the station including maps and platforms

Show [SOT] route

 

Getting to and from the station

 
Car Park
Station Car Park
Operator
Virgin Trains
Address
-
-
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
550
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 

Bank Holidays £4.00 per day 

Free of charge
No
Daily rate
£8.00
Off peak rate
£4.00
Saturday rate
£4.00
Sunday rate
£4.00
Monthly rate
£100.00
3 Monthly rate
£285.00
6 Monthly rate
£527.00
Annual rate
£ 1000.00
CCTV Coverage
No
Cycle Parking
Cycle storage type
Stands,Wheel Racks
Sheltered cycle storage
Yes
Cycle storage location
all platforms
Cycle storage spaces
20
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Accessible taxis

By the North end of platform 1

Impaired mobility set down / pick up points available
Yes
Cycle hire

http://www.bromptonbikehire.com/our-docks/stoke-on-trent-2323/

Brompton Bike Hire provide two tariffs based on annual or leisure membership for 24 hour bike hire:

Frequent: £2.50 per day (£20 annual membership)

Leisure: £5 per day (£1 annual membership)

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:55 - 20:00
Saturday 06:25 - 19:30
Sunday 08:55 - 20:30
Location

Booking hall

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:45 - 23:00
Sunday 07:30 - 00:00
Monday - Friday 05:30 - 00:00
Saturday 05:30 - 23:30
 
Customer help points
No
Lost Property
Yes
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Rail replacement coach services can be found at the front of the station.

Facilities

 
ATM Machine
Yes
Bureau de Change
Yes
First class Lounge
Yes

Located

Platform 1 

Tickets Accepted

Virgin Business, First Open or Advance First tickets. You can only enter the lounge on the travel date shown on your ticket.

Facilities

Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.

Refreshments

Tea, coffee, soft drinks.

Wi-Fi

Wi-Fi is available 

Showers

Showers are not available

First class Lounge opening hours
Monday - Friday 05:45 - 21:00
Saturday 10:00 - 18:00
Sunday 12:00 - 20:00
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
No
Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
 
Wheelchairs available
Yes
Wheelchairs available open hours
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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Stations made easy
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