Shepherd's Bush (SPB)
Managed by London Overground
Station facilities
-
Station seating facilities
First Class lounge No Seating area No Waiting Rooms None Women-only waiting room No -
Trolleys
-
Refreshments
Note Coffee kiosk
Food outlet (Seating unavailable)
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Web kiosk No -
Post box
Note Post Office located nearby -
Tourist information office
Tourist information office No -
Shops
Shops Yes Note Kiosk
Shepherd's Bush
Ticket buying and collection
- Ticket office opening
Sunday 09:15-16:30
Monday-Friday 07:25-20:30
Saturday 08:25-15:00
- Self-service machines
Yes- Get Oyster card here
Yes- Top up Oyster pay as you go here
Yes- Use Oyster pay as you go here
Yes- London fare zone
-
Zone 2
- Penalty fares
-
Penalty Fares apply to journeys from Shepherds Bush station when travelling with:
- London Overground
- Southern Railway
The Penalty Fare for travelling on Transport for London (TfL) services (Underground and Overground) or through their managed stations is £50. This will be reduced to £25 if it is paid within 21 days.
Accessibility and mobility access
- Customer help points
-
Yes
- Staff help
-
Monday-Saturday 06:00-23:45
Sunday 07:30-00:02
- Accessible ticket machines
Yes
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- All trains carry a ramp for wheelchair access
- Please seek assistance from station staff
- Accessible taxis
No
- Accessible public telephones
No
- Nearest stations with more facilities
-
Kensington Olympia
Kensington Olympia - Accessible toilets
No
- Step free access coverage
Whole station
- Impaired mobility set down
No
- Disabled parking
No
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
Yes
General services information
- Customer service
-
Yes
- Left luggage
-
No
- Lost property
-
No
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Friday 05:02-00:04
Saturday 05:07-00:04
Sunday 07:30-00:02- CCTV
-
Within station
Station map
- Station plan
- View larger version
- Stations made easy
- Show [SPB] route