Station Facilities: Shepherds Well (SPH)
Managed by Southeastern
Station Road
DOVER
Kent
CT15 7PE
Last changed: 11:44 on 19 Aug 2008
Current Station Information ^ Top
| Service |
Details |
| Staffing Level |
Part Time
|
| Staffing Hours |
Monday-Friday 06:20-11:20
Weekend Closed
|
| CCTV |
Yes
|
Information Systems ^ Top
Ticket Buying and Collection ^ Top
| Service |
Details |
| Ticket Office |
Monday-Friday 06:30-11:00
Weekend Closed
|
| Self Service Ticket Machines |
No
|
| Collection of Pre-purchased Tickets |
No
|
| Telesales |
No
|
| Oyster PrePay |
No
|
| Penalty Fares |
Penalty Fares apply to journeys from Shepherds Well station when travelling with:
|
General Services Information ^ Top
Station Facilities ^ Top
| Service |
Details |
| First Class Lounge |
No
|
| Seating Area |
Yes
|
| Waiting Rooms |
Available
|
| Waiting Rooms - Note |
in booking hall
|
| Women-Only Waiting Room |
No
|
| Trolleys |
No
|
| Refreshment Facilities |
No
|
| Toilets |
No
|
| Baby Changing |
No
|
| Pay Phone |
Yes -
|
| Public WiFi |
No
|
| Public WiFi - Note |
Find WiFi Hotspots around Shepherds Well station
|
| Web Kiosk |
No
|
| Post Box |
No
|
| Post Box - Note |
|
| Tourist Information Office |
No
|
| Bureau de Change |
No
|
| Bureau de Change - Note |
- Euros and travellers cheques are accepted at the ticket office
|
| Shops |
No
|
Accessibility ^ Top
| Service |
Details |
| Helpline |
No
|
| Customer Help Points |
No
|
| Staff Help |
No
|
| Accessible Ticket Machines |
No
|
| Accessible Ticket Office Counter |
No
|
| Induction Loop |
No
|
| Ramp for Train Access |
To be confirmed by station operator
|
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel.
- Please seek assistance from staff
|
| Accessible Taxis |
Yes
|
| Accessible Public Telephones |
No
|
| National Key Toilets |
No
|
| Step Free Access Coverage |
Whole station
|
| Step Free Access Coverage - Note |
- Step free access to both platforms. Ticket Office is step free.
|
| Imparied Mobility Set Down |
Yes
|
| Disabled Parking |
No
|
| Accessible Car Park Equipment |
No
|
| Wheelchairs |
No
|
Transport Links ^ Top
| Service |
Details |
| Minimum Connection Time (mins) | 4
|
| Cycle Storage Availability |
Yes
|
| Cycle Storage |
4
|
| Cycle Storage Sheltered |
No
|
| Cycle Storage CCTV |
No
|
| Cycle Storage Location |
Platform 2
|
| Car Park: Station Car Park |
| Operator | Southeastern |
| Primary Phone Number | 0845 000 2222 |
| Open |
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
|
| Spaces | 10 |
| Charges |
There is no charge for railway users to park their car in this car park
|
|
| Taxi Rank |
No
|
| Bus Services |
No
|
| Metro Services |
No
|
| Car Hire |
No
|
| Cycle Hire |
No
|
| Local Transport Link |
Plan your journey to and from the station with Traveline
|