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Station Facilities: Stirling (STG)

Managed by ScotRail 

Goosecroft Road
STIRLING

FK8 1PF

Last changed: 17:28 on 27 Aug 2009

Current Station Information ^ Top

Service Details
Opening Hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep STG to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Friday 06:20-21:00 Saturday 06:20-21:00 Sunday 08:50-22:00
CCTV Yes

Information Systems ^ Top

Service Details
Passenger Information Services Departure screens
Help Point/Phone Staffed response
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 06:20-21:00 Sunday 08:50-22:00 Saturday 06:20-21:00
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterYes
From Ticket MachineYes
Machine Location Station concourse
Telesales No
Oyster PrePay No
Penalty Fares

Penalty Fares do not apply when travelling from Stirling station.

General Services Information ^ Top

Service Details
Customer Service Yes
Customer Service - Primary Phone Number 0845 6015929
Customer Service - Note To arrange mobilty assistance for your journey, please telephone 0800 912 2 901 or use Typetalk (for the hard of hearing) on 18001 0800 912 2 901.
Left Luggage No
Lost Property No
Lost Property - Note

Lost Property is held at: ScotRail Lost Property Office, Glasgow Queen Street Station, North Hanover Street, Glasgow G1 2AF Tele. 0141 335 3276 Opening hours 0700-1900 Monday- Saturday Closed Sunday

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms Available
Waiting Rooms - Note

Waiting rooms + canopy

Women-Only Waiting Room No
Trolleys Yes
Refreshment Facilities Yes
Toilets Yes
Baby Changing Yes
Showers No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note

Find WiFi Hotspots around Stirling station

Web Kiosk No
Post Box Yes
Tourist Information Office No
ATM Machine Yes
Bureau de Change No
Shops Yes

Accessibility ^ Top

Service Details
Helpline Yes
Customer Help Points Yes
Staff Help Monday-Friday 06:20-21:00 Saturday 06:20-21:00 Sunday 08:50-22:00
Accessible Ticket Machines Yes
Accessible Ticket Office Counter Yes
Induction Loop Yes
Ramp for Train Access Yes
Ramp for Train Access - Note
  • If you need assistance we recommend that you book at least 24 hours in advance of travel
  • All trains carry a ramp for wheelchair access

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis Yes
Accessible Taxis - Note

Most taxis accessible, at front of station.

Accessible Public Telephones Yes
National Key Toilets Yes
National Key Toilets - Note

On concourse and platform 3.

Step Free Access Coverage Partial station
Step Free Access Coverage - Note

  • Level to platform 2 with connecting lift to platforms 3 - 8, no access to platform 9 & 10 and connecting footbridge with stairs to all platforms.
Impaired Mobility Set Down Yes
Disabled Parking Yes
Disabled Parking - Note
  • Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
  • Parking is free for disabled customers displaying a valid International Blue Badge
Number of Disabled Parking Spaces 10
Accessible Car Park Equipment No
Wheelchairs Yes

Transport Links ^ Top

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