Stirling (STG)
Managed by ScotRail
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
Note WHSmith Coffee House, vending machines -
ATM machine
ATM machine -
Toilets
Toilets The toilets are located on the Concourse (RADAR key required) and in the Waiting Room on Platform 3. The National key toilets are located on the Concourse; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Shops WHSmith
Stirling
Getting to and from the station
Bicycle parking
Lockers,Stands- Storage sheltered
- Yes
- Storage spaces
- 88
- Storage CCTV
- Yes
- PlusBike (cycle hire)
-
Cycle Hub and Bike & Go: Bikes available for public hire from the station. Register online: www.scotrail.co.uk/bike-and-go
- Car Park
- Station Car Park
- Address
-
-
-
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 276 with 10 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £3.50
- CCTV Coverage
- Yes
- Onward travel information
- for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Taxi
- visit www.traintaxi.co.uk for details of taxis available for hire
- Accessible taxis
-
Most taxis accessible, at front of station.
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:20 - 21:00
Saturday 06:20 - 21:00
Sunday 08:50 - 22:00
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:20 - 21:00
Sunday 08:50 - 22:00
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Customer Services
- customer.relations@scotrail.co.uk
- Ticket gates
- Yes
-
Ticket gates to all platforms
- CCTV
- Yes
- Location for Rail Replacement Services
-
Buses pick up/drop off from the parking bays outside the main entrance
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- WHSmith Coffee House, vending machines
- Shops
- Yes
- Type of shops available
- WHSmith
- Toilets
- Yes
- Toilets Location
- The toilets are located on the Concourse (RADAR key required) and in the Waiting Room on Platform 3. The National key toilets are located on the Concourse; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- Tel: 0800 912 2901; 18001 0800 912 2901 (for the hard of hearing)
- Staff help available
- Yes
- Staff help available opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:20 - 21:00
Sunday 08:50 - 22:00
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
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Level to platform 2 with connecting lift to platforms 3 - 8, no access to platform 9 & 10 and connecting footbridge with stairs to all platforms.
- Wheelchairs available
- Yes
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