Penalty Fares apply to journeys from London St Pancras Domestic station when travelling with:

• First Capital Connect
• Southeastern

Penalty Fares do not apply if travelling with:

• East Midlands Trains

Platforms 1-4 and 11-13, along with the domestic departures areas are managed by High Speed 1 (London and Continental Stations).

Platforms 5-10 and the international departures areas are managed by Eurostar.

Platforms A and B and the areas on the low level part of St Pancras, are managed by Network Rail.

Excess Baggage provides a secure left luggage facility and is located at street level in the Circle area of the station, just past the UK Rail ticket office.  Opening hours are 06:00 to 22:00 Monday to Saturday and 07:00 to 22:00 on Sunday.  The cost is £6.50 per item (of any size) per 24 hours, therefore your item can be stored overnight if needed.

 To contact Excess Baggage call 0207 8331596 or email central.admin@excess-baggage.com

Excess Baggage handles all lost property and is located in the Circle area next to the UK Rail Ticket Office.  To contact Excess Baggage call 0207 8331596 or email central.admin@excess-baggage.com

Eurostar have their own lost property called Euro Dispatch.  To contact Euro Dispatch call 08701600052.

The station has been divided into four distinct zones with the customer in mind: view a map of the station (Acrobat File).

Rendezvous: The platform level where Eurostar departs features Europe's longest champagne bar, gastro pub and brasserie.

Circle:At street level by the UK Rail Ticket Office: favourite high street brands for travellers on the go including a selection of fashion and food retailers.

Arcade and Market: Arcade - Independent and boutique retailers, set beneath the Victorian brick arches.  Full list of retail outlets.

Farmers Market: Market - A daily fresh farmer's market just inside the main entrance to the station is soon to arrive.

Located

On the same level as the platforms down from the champagne bar

Tickets Accepted

All First Class ticket holders with the exception of First Class Advance

Facilities

Screens with updated train information & also Sky News

Refreshments

Screens with updated train information & also Sky News

Wi-Fi

Yes

Showers

No

Available throughout the station.

no

Public toilets are situated towards the southern end of the Arcade adjacent to the Eurostar Ticket Office and just off the Circle next to the Station Reception office. Additional toilets are also located in the international departures lounge. There is no charge for the toilets and they all have step-free access for wheel-chair users and baby changing.

Find WiFi Hotspots around London St Pancras Domestic station

East Midlands Trains assisted travel helpline 08457 125678 from 6am to 10 pm daily. 

Eurostar assisted travel helpline 08705 186186 from 8am to 9pm Monday to Friday, 8am to 8pm Saturday and 9am to 5pm on Sundays and bank holidays.

First Capital Connect assisted travel helpline (freephone) 0800 0582844 from 7am to 22pm daily. 

yes

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Toilet attendants are available.

• The station entrances are located at street level and provide level access to the lower concourse. There are three lifts on the main concourse to take passengers to and from the upper level UK train platforms and the Rendezvous.

A clearly marked passenger drop off zone is located on Pancras Road which runs parallel to St Pancras International Station.

The drop off zone leads directly to the Eurostar departures.  

There is a public car park with an excess of 300 spaces at St. Pancras station that is managed by NCP.

Midland Road: Currently the taxi pick up is located next to First Capital Connect station entrance. Soon a large covered queuing area will be available halfway along the lower concourse where passengers can wait for marshalled taxis.

Pancras Road: There are two taxi drop off areas in Pancras Road. One is situated halfway along the old Victorian brick built Barlow shed and is convenient for Eurostar passengers. The second is situated close to the main entrance in the new part of the station and is suitable for passengers travelling within the UK .

The underground station Kings Cross St Pancras leads directly into St Pancras International and is better connected than any other London station with 6 of the major tube lines running through it – Victoria, Hammersmith and City, Piccadilly, Circle Metropolitan line and Northern. Please refer to Transport for London for journey times.