London St Pancras International (STP)
Managed by Network Rail
Station facilities
-
Station seating facilities
-
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Shops
London St Pancras International
Getting to and from the station
- Car Park
Station Car Park- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 7080
- Address
-
-
-
- Email address
- customer.service@ncp.co.uk
- Note
-
The car park is behind the station on Pancras Rd. The road is one-way, accessed from Euston Rd.
Pick up / set down:on Pancras Rd. You cannot leave your vehicle unattended.
Pancras Rd is one-way and can only be accessed from Euston Rd.
For parking charges see http://www.networkrail.co.uk/st-pancras-international-station/parking/
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 322
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
-
There is a public car park with an excess of 300 spaces at St. Pancras station that is managed by NCP.
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
-
- Taxi
-
Midland Road: Currently the taxi pick up is located next to First Capital Connect station entrance. Soon a large covered queuing area will be available halfway along the lower concourse where passengers can wait for marshalled taxis.
Pancras Road: There are two taxi drop off areas in Pancras Road. One is situated halfway along the old Victorian brick built Barlow shed and is convenient for Eurostar passengers. The second is situated close to the main entrance in the new part of the station and is suitable for passengers travelling within the UK .
- Impaired mobility set down / pick up points available
- Yes
-
A clearly marked passenger drop off zone is located on Pancras Road which runs parallel to St Pancras International Station.
The drop off zone leads directly to the Eurostar departures.
- Metro
-
The underground station Kings Cross St Pancras leads directly into St Pancras International and is better connected than any other London station with 6 of the major tube lines running through it – Victoria, Hammersmith and City, Piccadilly, Circle Metropolitan line and Northern. Please refer to Transport for London for journey times.
- Airport
-
Heathrow Airport: There is a direct journey to Heathrow Airport, using the Piccadilly Line. Journey time is under an hour.
The quickest transfer from St Pancras to Heathrow Airport is to catch the Heathrow Express from London Paddington to Heathrow Airport.
Gatwick Airport: St Pancras offers a direct route from St Pancras to Gatwick Airport from Platform A.
Stansted Airport: The fastest option is to take Victoria Line to Tottenham Hale and change for the Stansted Express train. Journey time, approximately one hour.
Luton Airport: A direct train service operates from St Pancras to Luton Airport Parkway several times an hour.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:45 - 22:00
Saturday 06:00 - 21:00
Sunday 08:00 - 22:15
Note: Only Travelcards routed 'Plus High Speed' or ''Any Permitted + HS' are val
- Location
-
On the station concourse
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
yes
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Oyster pay as you go and Travelcards on Oyster are NOT available on Southeastern high speed services. Oyster transactions are only available from the First Capital Connect ticket office or from self service ticket machines operated by First Capital Connect and Southeastern
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- London fare zone
- Zone 1
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- No
- Left luggage
- Yes
- Excess Baggage Company
- Operated by Excess Baggage Company
- 0207 833 1596
- Lost Property
- Yes
- Excess Baggage Company
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Platforms 1-4 and 11-13, along with the domestic departures areas are managed by High Speed 1 (London and Continental Stations).
Platforms 5-10 and the international departures areas are managed by Eurostar.
Platforms A and B and the areas on the low level part of St Pancras, are managed by Network Rail.
- Ticket gates
- No
- CCTV
- Yes
Facilities
- ATM Machine
- Yes
- Bureau de Change
- Yes
- First class Lounge
- Yes
-
Located
On the same level as the platforms down from the champagne bar
Tickets Accepted
All First Class ticket holders with the exception of First Class Advance
Facilities
Screens with updated train information & also Sky News
Refreshments
Screens with updated train information & also Sky News
Wi-Fi
Yes
Showers
No
- First class Lounge opening hours
-
Monday - Friday 07:00 - 20:00
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- No
- Trolleys
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Staff help available
- Yes
- Available for First Capital Connect and East Midlands
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
The station entrances are located at street level and provide level access to the lower concourse. There are three lifts on the main concourse to take passengers to and from the upper level UK train platforms and the Rendezvous.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
- Nearest station with more facilities CRS Code
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