London St Pancras International (STP)

Pancras Road
London
Greater London
N1C 4QP

Station facilities

Station seating facilities

Note	The station has been divided into four distinct zones with the customer in mind: view a map of the station (Acrobat File). Rendezvous: The platform level where Eurostar departs features Europe's longest champagne bar, gastro pub and brasserie. Circle:At street level by the UK Rail Ticket Office: favourite high street brands for travellers on the go including a selection of fashion and food retailers. Arcade and Market: Arcade - Independent and boutique retailers, set beneath the Victorian brick arches. Full list of retail outlets. Farmers Market: Market - A daily fresh farmer's market just inside the main entrance to the station is soon to arrive.
First Class lounge	Monday-Friday 07:00-20:00 Located On the same level as the platforms down from the champagne bar Tickets Accepted All First Class ticket holders with the exception of First Class Advance Facilities Screens with updated train information & also Sky News Refreshments Screens with updated train information & also Sky News Wi-Fi Yes Showers No
Seating area	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours Available throughout the station.
Waiting Rooms	None
Note	no
Women-only waiting room	No

Trolleys
Refreshments

ATM machine

Opening hours	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Bureau de change	Yes

Toilets

Note	Public toilets are situated towards the southern end of the Arcade adjacent to the Eurostar Ticket Office and just off the Circle next to the Station Reception office. Additional toilets are also located in the international departures lounge. There is no charge for the toilets and they all have step-free access for wheel-chair users and baby changing.

Pay phone

Pay phone	Cards and coins

Internet

Public Wi-Fi	No
Note	Find WiFi Hotspots around London St Pancras Domestic station
Web kiosk	No

Post box

Tourist information office

Tourist information office	No

Shops

Opening hours	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours

London St Pancras International

Stations made easy

Route planning around the station including maps and platforms

Show [STP] route

Station Message: Alert!

This station is available for Eurostar services.

Southeastern now operate high speed services to/from this station.

If travelling to/from Stratford International station please note there is now a step free route between that station and Stratford Regional station through the new Westfield Shopping Centre, which takes about 10 minutes. There is no longer any bus link to/from Stratford Regional station.

Until completion of the work for the Thameslink programme, which is anticipated to be sometime during May 2012, there will be no cross-London First Capital Connect service at weekends or between 22.30 and 04.30 Monday to Friday.

These changes are a key part of the Thameslink programme. For more information, please use the following link to visit the Thameslink Programme website

Transport links

Connection time

5 minutes (minimum)

Cycle storage

Yes

Sheltered cycle storage

Yes

Cycle storage location

To the rear of the ground and first level of the car park.

Car park

Yes

Station Car Park - 322 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

The car park at St Pancras International is operated by NCP and situated on Pancras Road, under the main station building.

Parking charges

National Car Parks Ltd (Operator)

0845 050 7080 (primary)
customer.service@ncp.co.uk

Taxi rank

Yes

Midland Road: Currently the taxi pick up is located next to First Capital Connect station entrance. Soon a large covered queuing area will be available halfway along the lower concourse where passengers can wait for marshalled taxis.

Pancras Road: There are two taxi drop off areas in Pancras Road. One is situated halfway along the old Victorian brick built Barlow shed and is convenient for Eurostar passengers. The second is situated close to the main entrance in the new part of the station and is suitable for passengers travelling within the UK .

Bus services

Onward travel

Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening

Monday-Friday 05:30-22:00
Saturday 05:30-20:00
Sunday 06:30-20:30

Note: Only Travelcards routed 'Plus High Speed' or ''Any Permitted + HS' are valid on Southeastern High speed services from/to this station

Self-service machines

Yes

Collect from counter

Collect from machine

Yes

On the station concourse

Get Oyster card here

Yes

Top up Oyster pay as you go here

Yes

Use Oyster pay as you go here

Yes

Oyster information

Oyster pay as you go and Travelcards on Oyster are NOT available on Southeastern high speed services. Oyster transactions are only available from the First Capital Connect ticket office or from self service ticket machines operated by First Capital Connect and Southeastern

London fare zone

Zone 1

Penalty fares

Penalty Fares apply to journeys from London St Pancras Domestic station when travelling with:

East Midlands Trains
First Capital Connect
Southeastern

Accessibility and mobility access

Customer help points

Staff help

Monday-Sunday 24 hours

Accessible ticket machines

Yes

yes

Accessible ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes - Please seek assistance from station staff

Accessible taxis

Yes

Accessible public telephones

Yes

Accessible toilets

Yes

Toilet attendants are available.

Step free access coverage

Whole station

The station entrances are located at street level and provide level access to the lower concourse. There are three lifts on the main concourse to take passengers to and from the upper level UK train platforms and the Rendezvous.

Impaired mobility set down

Yes

A clearly marked passenger drop off zone is located on Pancras Road which runs parallel to St Pancras International Station.

The drop off zone leads directly to the Eurostar departures.

Disabled parking

Accessible car park equipment

Yes

There is a public car park with an excess of 300 spaces at St. Pancras station that is managed by NCP.

Wheelchairs

Yes

Ticket gates

General services information

Customer service

Platforms 1-4 and 11-13, along with the domestic departures areas are managed by High Speed 1 (London and Continental Stations).

Platforms 5-10 and the international departures areas are managed by Eurostar.

Platforms A and B and the areas on the low level part of St Pancras, are managed by Network Rail.

Left luggage

Yes
Monday-Friday 06:00-22:00
Saturday 06:00-22:00
Sunday 07:00-22:00

Situated next to the British Transport Police just off The Circle.

Operated by Excess Baggage Company 0207 833 1596

Lost property

Yes
Monday-Friday 09:00-17:00

Situated within left luggage.

Operated by Excess Baggage Company

British Transport Police

0800 40 50 40

Staffing

Staffing level: Full-time
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Station map

Station plan: View larger version
Stations made easy: Show [STP] route