London St Pancras International (STP)

Managed by Network Rail 

 
Pancras Road
London
Greater London
N1C 4QP
 

Station facilities

  • Station seating facilities

  • Trolleys

    Trolleys Yes

  • Refreshments

    Note

  • ATM machine

    ATM machine

  • Toilets

    Toilets

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops
 
 

London St Pancras International

Stations made easy

Route planning around the station including maps and platforms

Show [STP] route

 

Getting to and from the station

 
Car Park
Station Car Park
Operator
CP Plus
Phone number
0207 431 4001
Address
-
-
Email address
info@cp-plus.co.uk
Note

The car park is behind the station on Pancras Road. The road is one-way, accessed from Euston Road.

Pick up / set down: on Pancras Road. You cannot leave your vehicle unattended.

Pancras Road is one-way and can only be accessed from Euston Road.

For parking charges see http://www.networkrail.co.uk/st-pancras-international-station/parking/ 

Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
322  with 12 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 

There is a public car park with an excess of 300 spaces at St. Pancras station that is managed by NCP.

Free of charge
No
CCTV Coverage
No
Cycle Parking
Cycle storage type
Compound,Stands,Wheel Racks
Sheltered cycle storage
Yes
Cycle storage location
Within car park
Cycle storage spaces
180


CCTV Coverage
Yes
Onward travel information

Buses stop on surrounding roads on Euston Road, Midland Road and Pancras Road. All Transport for London buses are accessible and have step free access.

All Transport for London bus routes are served by low-floor vehicles, with a dedicated wheelchair space and an access ramp. They can also 'kneel' to reduce the step-up from the pavement. More info can be found on Transport for London's website here

More information about Transport for London buses can be found here

Taxi

Midland Road: Currently the taxi pick up is located next to Thameslink station entrance. Soon a large covered queuing area will be available halfway along the lower concourse where passengers can wait for marshalled taxis.

Pancras Road: There are two taxi drop off areas in Pancras Road. One is situated halfway along the old Victorian brick built Barlow shed and is convenient for Eurostar passengers. The second is situated close to the main entrance in the new part of the station and is suitable for passengers travelling within the UK.

Accessible taxis

Accessible taxis can be located on Midland Road and Pancras Road

Impaired mobility set down / pick up points available
Yes

A clearly marked passenger drop off zone is located on Pancras Road which runs parallel to London St Pancras International Station. Blue badge holders may wait for 5 minutes here.

The drop off zone leads directly to the Eurostar departures.

There is also a drop up point on this road next to this for other passengers with 2 minutes waiting.

Metro

The underground station London Kings Cross St Pancras leads directly into London St Pancras International and is better connected than any other London station with six of the major tube lines running through it. – Victoria, Hammersmith and City, Piccadilly, Circle Metropolitan line and Northern. Please refer to Transport for London for journey times.

Airport

Heathrow Airport: There is a direct journey to Heathrow Airport, using the Piccadilly Line. Journey time is under an hour.

The quickest transfer from St Pancras to Heathrow Airport is to catch the Heathrow Express from London Paddington to Heathrow Airport.

Gatwick Airport: St Pancras offers a direct route from St Pancras to Gatwick Airport from Platform A.

Stansted Airport: The fastest option is to take Victoria Line to Tottenham Hale and change for the Stansted Express train. Journey time, approximately one hour.

Luton Airport: A direct train service operates from St Pancras to Luton Airport Parkway several times an hour.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:45 - 22:00
Saturday 06:00 - 21:00
Sunday 08:00 - 22:15

Note: Only Travelcards routed 'Plus High Speed' or ''Any Permitted + HS' are val

Location

On the station concourse

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note

Height adjustable ticket counter is only available at East Midlands ticket office.

Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

yes

Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Oyster pay as you go and Travelcards on Oyster are NOT available on Southeastern high speed services. Oyster transactions are only available from the Thameslink ticket office or from self service ticket machines operated by Thameslink and Southeastern.
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
Yes

 Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.

London fare zone
Zone 1

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Yes there is help available at the Thameslink and East Midlands Trains help desks.  For mobility assistance or to prebook assistance at London St Pancras please ring 0207 8437688. There is a disability meet point in front of the Main Entrance at London St Pancras International. There is station help points around the station and also station staff who can be identified in blue outfits.
Left luggage
Yes
Excess Baggage Company
Operated by Excess Baggage Company
0207 833 1596
Lost Property
Yes
Excess Baggage Company
Monday - Friday 09:00 - 17:00
Customer Services

Platforms 1-4 and 11-13, along with the domestic departures areas are managed by High Speed 1 (London and Continental Stations).

Platforms 5-10 and the international departures areas are managed by Eurostar.

Platforms A and B and the areas on the low level part of St Pancras, are managed by Network Rail.

Ticket gates
Yes

Yes, there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.. The ticket gates at Eurostar are not automatic but are operated by station staff. There is wide gate access available to all platforms.

CCTV
Yes

Facilities

 
ATM Machine
Yes
Bureau de Change
Yes
First class Lounge
Yes

Located

On the same level as the platforms down from the champagne bar

Tickets Accepted

All First Class ticket holders

Facilities

Screens with updated train information & also Sky News

Refreshments

Screens with updated train information & also Sky News

Wi-Fi

Yes

Showers

No

First class Lounge opening hours
Monday - Friday 07:00 - 20:00
Pay phones
Yes
Pay phones type
Cards and Coins
Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location

There are two accessible toilets in this station that are operated by a radar key. One is next to Eurostar arrivals. Toilet attendants are available too.

Trolleys
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Staff help available
Yes
Available from Thameslink and East Midlands Trains help desks as well as station help points and station staff. For mobility assistance or to prebook assistance at London St Pancras please ring 0207 8437688. There is a disability meet point in front of the Main Entrance at London St Pancras International. There is station help points around the station and also station staff who can be identified in blue outfits.
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

The station entrances are located at street level and provide level access to the lower concourse. There are three lifts on the main concourse to take passengers to and from the upper level UK train platforms and the Rendezvous.

 
Wheelchairs available
Yes
Wheelchairs available open hours
Monday - Sunday 24 Hours a Day
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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