Sunderland (SUN)

Managed by Northern Rail 

 
Sunderland Train Station
Athenaeum Street
Sunderland
Tyne and Wear
SR1 3HP
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note
  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Sunderland

Stations made easy

Route planning around the station including maps and platforms

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Getting to and from the station

 
Car Park
No
Onward travel information
Busline 0871 200 2233
Taxi
Taxi rank outside of the station.
Impaired mobility set down / pick up points available
No
Metro
Tyne and Wear metro station close to the station. 0191 203 3333

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:55 - 18:55
Sunday 08:00 - 17:30
Saturday 05:55 - 17:55
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office does not have an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note
Located on the North Concourse and accepts cash and cards.
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Sunday 05:55 - 00:10
Monday - Friday 05:55 - 23:30
Saturday 05:55 - 23:30
Sunday 06:30 - 23:30
 
Customer help points
No
Lost Property
Yes
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
Sunday 09:00 - 17:00
0845 00 00 125
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services
Pick Up / Drop Off in Fawcett Street, near to the Travel Centre entrance in Athenaeum Street, outside Wilkinsons.

Facilities

 
ATM Machine
No
Refreshment facilities
Yes
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0808 156 1606
Helpline opening hours
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
Sunday 09:00 - 17:00
Monday - Friday 08:00 - 20:00
Saturday 08:00 - 20:00
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Lifts to all platforms for disabled passengers from the North end of the station. Open for all services.

 
Wheelchairs available
Yes
Wheelchairs available open hours
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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