Sutton (Surrey) (SUO)
Managed by Southern
Station facilities
-
Station seating facilities
Note Changing Places facility on platforms 2 & 3, please ask staff for the key if use is required.
First Class lounge No Seating area Yes Seating available on all platforms and in waiting rooms on Platforms 1, 2 and 3
Waiting Rooms Available Note Plenty of seats on all platforms. Also plenty of seats of varying heights in waiting rooms/buffet on platforms 1,2 and 3. Waiting rooms have space for wheelchair users. There are platform canopies on all platforms.
Women-only waiting room No -
Trolleys
-
Refreshments
Note Coffee kiosk
Cold drinks vending machine
Food vending machine
Food outlet (Seating available)
-
ATM machine
ATM machine Yes Notes Located outside the station
Bureau de change No -
Toilets
Note Toilets available on Platforms 1, 2 and 3
Changing Places Facility on platforms 2 & 3 (please ask staff for the key).
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
Note Outside the station -
Tourist information office
Tourist information office No -
Shops
Shops Yes Note Flower stall
Mini supermarket
Sutton (Surrey)
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:00-21:00
Saturday 06:30-21:00
Sunday 07:10-21:00
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
Ticket machines are located in front of the station
- Get Oyster card here
No- Top up Oyster pay as you go here
Yes- Use Oyster pay as you go here
Yes- London fare zone
-
Zone 5
- Penalty fares
-
Penalty Fares apply to journeys from Sutton (Surrey) station when travelling with:
- Southern Railway
- First Capital Connect
Accessibility and mobility access
- Customer help points
-
Yes
Customer Assistance Office on lower concourse, between platforms 2 & 3 (Platform staff). 1 step to access.
Help points available on each platform.
- Staff help
-
Monday-Sunday 24 hours
- Accessible ticket machines
Yes
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Please seek assistance from staff
- Accessible taxis
Yes
Please contact local taxi companies, details of which can be found at www.traintaxi.co.uk.
For advice about step free access to other stations from Sutton please contact Assisted Travel on 0800 138 1016
- Accessible public telephones
No
- Accessible toilets
Yes
Changing Places facility installed on platform 2 & 3. Accessible toilet available without a key.
- Step free access coverage
Whole station
Level access to Ticket Office. Lift access to all platforms.
- Impaired mobility set down
Yes
- Disabled parking
Yes
- 5 spaces
Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
Yes
3 machines
- Wheelchairs
No
- Ticket gates
Yes
General services information
- Customer service
-
Yes
Please contact Customer Services on 08451 272920
- Left luggage
-
No
Please Contact Customer Services On 08451 272920 .
- Lost property
-
Yes
Call Customer Services 08451 272920
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Friday 05:30-00:30
Weekend 05:30-00:30
Station map
- Station plan
- View larger version
- Stations made easy
- Show [SUO] route