Surbiton (SUR)
Managed by South West Trains
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine No Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi No Note Find WiFi Hotspots around Surbiton station Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops No
Surbiton
Transport links
- Connection time
- 6 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- Yes
- Car park
- Downside
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park spaces
- 460
- Charges
- £9.00 peak , After 1600 Mon- Sat £3.00 off peak , £9.00 daily , £40.00 weekly , £145.00 monthly , £435.00 three-monthly , £1500.00 annually
- Notes
-
Pay & Display 4 (Woking side)+ 1 c/card (London side).
Sat £6.00 -Sun £3.00.
Weekend tickets available from1200 Fri £12.00
- Car park
- Upside
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park spaces
- 39
- Charges
- £9.00 peak , After 1600 Mon- Sat £3.00 off peak
- Notes
-
Season tickets not valid in upside car park.
Ticket buying and collection
- Ticket office opening
- Monday-Friday 06:20-21:45
- Saturday 06:20-21:30
- Sunday 07:20-21:30
- Self-service machines
- Yes
- Collect from counter
- No
- Collect from machine
- Yes
In the booking hall and on the station over bridge
- Oyster PrePay
- No
- Penalty fares
Penalty Fares apply to journeys from Surbiton station when travelling with:
- South West Trains
Accessibility and mobility access
- Customer help points
- Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
- Staff help
-
Yes
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Accessible ticket machines
-
Yes
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Accessible ticket office counter
- Yes
- Induction loop
- Yes
- Ramp for train access
- Yes
- Accessible taxis
- Yes
- Accessible public telephones
- No
- National key toilets
- Yes
A National Key Scheme toilet is available. Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web www.radar.org.uk/ site:
- Step free access coverage
- Whole station
there is level access from the main station entrance to all platforms. There is level interchange between all platforms
- Impaired mobility set down
- No
- Disabled parking
- Yes 6 spaces
- Parking is chargeable for all vehicles
- Accessible car park equipment
- No
- Wheelchairs
- Yes
General services information
- Customer service
- Yes
- Left luggage
- No
- Lost property
- Yes
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Full time
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
