Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Surbiton station
Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Surbiton
- Connection time
- 6 minutes (minimum)
- Cycle storage
Yes
Cycle spaces are split fairly evenly between the upside and down side. The down side incorporates a two-tier racking system.
- Sheltered cycle storage
- Yes
- Car park
-
Yes
Downside - 446 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
SEASON TICKET NOT VALID IN UPSIDE CAR PARK.
Pay & Display 4 (Woking side)+ 1 c/card (London side).
Sat £3.00 -Sun £3.00.
Weekend tickets available from1200 Fri £10.00
Charges: £9.50 peak, £5.00 after 1100 Mon- Sat off peak, £9.50 Mon-Fri, £3.00 Sat, Sun and Bank Holidays daily, £47.50 weekly, £152.00 monthly, £456.00 three-monthly, £1676.00 annually
- Taxi rank
-
Yes
- Rail replacement
-
Station forecourt off Victoria road
- Bus services
-
Yes
Information to plan your onward journey is available in a printable format here
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 06:20-21:45
Saturday 06:20-21:30
Sunday 07:20-21:30
- Self-service machines
- Yes
- Collect from counter
- No
- Collect from machine
-
Yes
In the booking hall and on the station over bridge
- Get Oyster card here
-
No
- Top up Oyster pay as you go here
-
Yes
- Use Oyster pay as you go here
-
Yes
- London fare zone
-
Zone 6
- Penalty fares
-
Penalty Fares apply to journeys from Surbiton station when travelling with:
- South West Trains
Accessibility and mobility access
- Customer help points
-
Yes
Help points are available on all platforms
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Staff help
-
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Accessible ticket machines
-
Yes
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Accessible ticket office counter
-
Yes
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Please seek assistance from station staff
- Accessible taxis
-
Yes
- Accessible public telephones
-
No
- Accessible toilets
-
Yes
A National Key Scheme toilet is available. Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web www.radar.org.uk/ site:
- Step free access coverage
- Whole station
There is level access to the ticket office and lifts available to all platforms. Interchange is via lifts or stepped footbridge.
- Impaired mobility set down
-
No
- Disabled parking
-
Yes
- 4 spaces
Parking is chargeable for all vehicles
- Accessible car park equipment
-
No
- Wheelchairs
-
Yes
- Ticket gates
- Yes
General services information
- Customer service
-
Yes
Please contact our Customer Service Centre on 0845 6000 650
- Left luggage
-
No
- Lost property
-
Yes
Lost Property enquiries tel 020 7401 7861(0730-1900 Mon-Fri)
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Full-time
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Station map
- Station plan
-
View larger version
- Stations made easy
- Show [SUR] route
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