Surbiton (SUR)

Managed by South West Trains 

 
Victoria Road
Surbiton
KT6 4PE
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

    Note
  • ATM machine

  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Surbiton

Stations made easy

Route planning around the station including maps and platforms

Show [SUR] route

 

Station Message: Alert!

From Monday 21st September 2015, a programme to replace the lifts at Surbiton station will start, with a completion date of March 2016. As each of the lifts is closed for replacement, they will be out of use for approximately three months.

The lifts on platform 3 and 4 will be replaced starting on 21st September 2015. Lifts will remain available between the booking hall and platforms 1 & 2.

The lifts on platform 1/2 and the Booking hall lift be replaced starting on 1st January 2016. During this time there will be no lift access to Surbiton Station. 

Getting to and from the station

 

Bicycle parking

Compound,Stands
Storage sheltered
Yes
Storage spaces
372

Secure area

Storage CCTV
Yes
Car Park
Main car park 1 - Downside
Note

Car Park 1 (Downside) is NOT step free

Weekend tickets available from 1100  Fridays at the ticket office £8.00

Bank Holiday rate £2.00

Off Peak from 1100 Monday to Friday

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
446  with 1 accessible spaces available
Parking is chargeable for all vehicles 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£10.00
Off peak rate
£5.00
Saturday rate
£2.00
Sunday rate
£2.00
Weekly rate
£50.00
Monthly rate
£157.00
3 Monthly rate
£471.00
Annual rate
£1670.00
CCTV Coverage
Yes
Car Park
Car Park 2 - Upside
Note

Season tickets not valid in this car park

Number of spaces
8  with 3 accessible spaces available
Parking is chargeable for all vehicles 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£10.00
Saturday rate
£2.00
Sunday rate
£2.00
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:20 - 21:45
Saturday 06:20 - 21:30
Sunday 07:20 - 21:30
Location

In the booking hall

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
No
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
London fare zone
Zone 6

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

Help points are available on all platforms

Lost Property
Yes
Customer Services

Please contact our Customer Service Centre on 0345 6000 650

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Station forecourt off Victoria road

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Refreshment facilities
Yes
Toilets
Yes
Baby changing facilities
No
National key toilets
No
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Staff help available
Yes
Staff help available opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

From Monday 21st September 2015, a programme to replace the lifts at Surbiton station will start, with a completion date of March 2016. As each of the lifts is closed for replacement, they will be out of use for approximately three months.

The lifts on platform 3 and 4 will be replaced starting on 21st September 2015. Lifts will remain available between the booking hall and platforms 1 & 2.

The lifts on platform 1/2 and the Booking hall lift be replaced starting on 1st January 2016. During this time there will be no lift access to Surbiton Station.

 
Wheelchairs available
Yes

Station Map

 
Station plan

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