Sutton Coldfield (SUT)

Managed by London Midland 

 
Railway Road
Sutton Coldfield
B73 6AY
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Sutton Coldfield

Stations made easy

Route planning around the station including maps and platforms

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Getting to and from the station

 
Car Park
Station Car Park
Operator
Network West Midlands
Address
-
-
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
320  with 17 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
CCTV Coverage
No
Cycle Parking
Cycle storage type
Stands,Lockers
Sheltered cycle storage
Yes
Cycle storage location
lockers on the Lichfield platform and the stands are in the booking hall
Cycle storage spaces
14
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Sutton Radio 0121 311 1113 Parkers 0121 355 6969

Accessible taxis

Accessible taxis are not available

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday, Tuesday, Wednesday, Thursday 06:00 - 19:00
Friday 06:00 - 20:00
Saturday 08:00 - 20:00
Sunday 09:00 - 17:00
Location

A Ticket Vending Machine is located on Platform 2.

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

A Ticket Vending Machine is located on Platform 2.

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

On both platforms.

Customer Services

We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.

**Sutton Coldfield  is accredited by the Secure Station Scheme**

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

In the event of engineering the bus/coach will collect from: In the short stay car park at the front of the station.

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not accessible

Toilets
No
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 0924260
Helpline opening hours
Staff help available
Yes
To ensure that we provide the best service possible we recommend that customers who require assistance book with us and provide at least 1 working day's notice. We will always aim to assist customers whether they have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met. We operate some stations that are either unstaffed or only staffed at certain times. If we are given prior notification, it will allow us to put in place the necessary arrangements to ensure you are able to make the journey you want.
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Level access from main station forecourt to Booking Hall and then via ramp to platform 1 (for Lichfield). Step-free access via short ramp from car park to Lichfield platform. 36 steps from Booking Hall to platform 2 (for Birmingham). Level access to Birmingham platform via side gate. Alternative entrance to platform 2 via 6 steps. There is a lift, allowing step free access between platforms.

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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