Sutton Coldfield (SUT)
Managed by London Midland
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes There is sheltered seating on both platforms.
Waiting Rooms Available Note Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Sutton Coldfield
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:00-23:49
Saturday 06:00-23:49
Sunday 09:15-23:35
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
A Ticket Vending Machine is located on Platform 2.
- Penalty fares
-
Penalty Fares apply to journeys from Sutton Coldfield station when travelling with:
- London Midland
Accessibility and mobility access
- Customer help points
-
Yes
On both platforms.
- Staff help
-
Monday-Saturday 06:00-23:49
Sunday 09:15-23:35
- Accessible ticket machines
Yes
A Ticket Vending Machine is located on Platform 2.
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Accessible taxis
No
- Accessible public telephones
No
- Accessible toilets
No
- Step free access coverage
Whole station
Level access from main station forecourt to Booking Hall and then via ramp to platform 1 (for Lichfield). Step-free access via short ramp from car park to Lichfield platform. 36 steps from Booking Hall to platform 2 (for Birmingham). Level access to Birmingham platform via side gate. Alternative entrance to platform 2 via 6 steps. There is a lift, allowing step free access between platforms.
- Impaired mobility set down
No
Possible in station car park or forecourt.
- Disabled parking
Yes
- 17 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
Yes
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 07:00-19:00
Saturday 08:00-16:00
Sunday 08:00-16:00We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
- Left luggage
-
No
None
- Lost property
-
No
None
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:00-23:49
Saturday 06:00-23:49
Sunday 09:15-23:35
Station map
- Station plan
- View larger version
- Stations made easy
- Show [SUT] route