Stations & Destinations

Station Facilities: Taplow (TAP)

Station Road
Taplow
Maidenhead
Windsor and Maidenhead

SL6 0NU

Last changed: 19:52 on 15 Jul 2009

Current Station Information
Staffing
Information Systems
Ticket Buying and Collection
General Services
Station Facilities
Accessibility
Transport Links
Stations Made Easy NEW!
Local Area Map
Local Bus Map

Current Station Information ^ Top

Service	Details
Opening Hours	Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
TrainTracker Phone Number	0871 200 49 50
TrainTrackerText	Text dep TAP to 84950
Live Departures	Live departures for this station
Live Arrivals	Live arrivals for this station
Live Departures and Arrivals	Live departures and arrivals

Staffing ^ Top

Service	Details
Staffing Level	Part Time
Staffing Hours	Monday-Friday 06:20-13:14 Weekend Closed Saturday Closed Sunday Closed
Staffing - Note	See Booking hours
CCTV	Yes

Information Systems ^ Top

Service	Details
Staffed Information Point	No

Ticket Buying and Collection ^ Top

Service

Details

Ticket Office

Monday-Friday 06:20-13:14 Weekend Closed Saturday Closed Sunday Closed

Self Service Ticket Machines

Yes

Collection of Pre-purchased Tickets

Yes

Collection of Pre-purchased Tickets - Details

From Ticket Office Counter	Yes
From Ticket Machine	Yes
Machine description	Situated by the ticket office.
Machine Location	On platform 4 by main entrance

Telesales

Monday-Sunday 07:00-22:00

Telesales - Primary Phone Number

08457 000125

Telesales - Fax Number

0845 600 8363

Telesales - Minicom/Textphone (For customers with hearing impairments)

0800 294 9209

Telesales - Web Address

www.firstgreatwestern.co.uk

Oyster PrePay

Penalty Fares

Penalty Fares apply to journeys from Taplow station when travelling with:

First Great Western

General Services Information ^ Top

Service	Details
Customer Service	Monday-Sunday 07:00-22:00
Customer Service - Primary Phone Number	08457 000 125
Customer Service - Fax Number	0845 600 8363
Customer Service - Minicom/Textphone (For customers with hearing impairments)	0800 294 9209
Customer Service - Address	First Great Western Freepost SWB40576 Plymouth PL4 6ZZ
Customer Service - Web Address	www.firstgreatwestern.co.uk/ContactUs
Customer Service - Email Address	fgwfeedback@firstgroup.com
Left Luggage	No
Lost Property	Monday-Sunday 07:00-22:00
Lost Property - Primary Phone Number	08457 000 125
Lost Property - Minicom/Textphone (For customers with hearing impairments)	0800 294 9209
British Transport Police - Phone Number	0800 40 50 40

Station Facilities ^ Top

Service	Details
First Class Lounge	No
Seating Area	No
Waiting Rooms	None
Women-Only Waiting Room	No
Trolleys	No
Refreshment Facilities	No
Toilets	No
Baby Changing	No
Showers	No
Pay Phone	Yes -
Public WiFi	No
Public WiFi - Note	Find WiFi Hotspots around Taplow station
Web Kiosk	No
Post Box	Yes
Post Box - Note	Set into building on London Paddington platform
Tourist Information Office	No
ATM Machine	No
Bureau de Change	No
Shops	No

Accessibility ^ Top

Service	Details
Helpline	Yes
Helpline - Note	You can book your assistance, reserve a seat and Pay for your ticket from our assist line. Assist booking line Tel 0800 197 1329 Textphone 0800 294 9209 Monday-Friday 07:00-22:00 Saturday-Sunday 07:00-21:00
Customer Help Points	Yes
Staff Help	Monday-Friday 06:20-13:14 Saturday Closed Sunday Closed
Accessible Ticket Machines	No
Accessible Ticket Office Counter	No
Induction Loop	Yes
Ramp for Train Access	Yes
Ramp for Train Access - Note	Fixed portable ramp on the London Platform only. All First Great Western train services can carry manual or powered wheelchairs. Please see First Great Western's <a href="/passenger_services/disabled_passengers/fgw_scooter.pdf">Guide to Mobility Scooters</a> for full details. If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis	Yes
Accessible Taxis - Note	Accessible Taxis available at this station Please request staff assistance.
Accessible Public Telephones	No
National Key Toilets	Yes
National Key Toilets - Note	Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web http://www.radar.org.uk/ site:
Step Free Access Coverage	Partial station
Step Free Access Coverage - Note	Level access from highway to ticket office and London Paddington platform. Access to Reading platform only via stepped footbridge
Impaired Mobility Set Down	No
Disabled Parking	Yes
Disabled Parking - Note	Disabled parking: Customers must ensure that the International Blue permit is displayed in the car windscreen. Disabled parking is free of charge at all FGW stations
Number of Disabled Parking Spaces
Accessible Car Park Equipment	No
Accessible Car Park Equipment - Note	Parking is free for valid blue badge holders
Wheelchairs	No

Transport Links ^ Top

Service

Details

Minimum Connection Time (mins)

Cycle Storage Availability

Yes

Cycle Storage

Cycle Storage Sheltered

Yes

Cycle Storage CCTV

Cycle Storage Location

Platform 4

Car Park: Station Car Park

Operator	APCOA Parking (UK) Limited
Primary Phone Number	01753 578058
Web Address	www.apcoa.co.uk
Open	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Spaces	90
Notes	Parking available on both sides of station

Taxi Rank

Bus Services

Bus Services - Note

From bus stops in Taplow area - 55 to Maidenhead and Slough (hourly), 75(95)/76 to Maidenhead, Slough and Heathrow Airport (hourly).For bus timetables visit: http://www.traveline.org.uk/index.htm Tele 0870 608 2 608. PlusBus zone covers all of the town and its suburbs, for zone map visit: http://www.plusbus.info/

Metro Services

Car Hire

Cycle Hire

Local Transport Link

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