Last updated:Today at 10:19
Train companies affected:Avanti West Coast, Northern, TransPennine Express, Transport for Wales
Last updated:Today at 08:59
Train companies affected:Greater Anglia, Stansted Express
Taunton (TAU)
Taunton station, Station Approach, Taunton, Somerset, TA1 1QP
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:30 - 19:00
- Opening Hours,Saturday: 06:30 - 19:00
- Opening Hours,Sunday: 08:00 - 19:00
Please note: Reservations and tickets requiring reservations can only be sold between the following times: Mon - Sat 09:00 - 19:00 and Sun 10:00 - 18:00
Location
In ticket hall
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Accessible ticket machines are located at the station entrance by the ticket office.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard note
Smartcard Accepted
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Saturday: 05:30 - 23:30
- Information Services Opening Times,Sunday: 08:00 - 01:30
- Information Services Opening Times,Monday to Friday: Available
Staff Help Available
- Staff Help Available,Monday to Sunday: Available
- Staff Help Available,Monday to Friday: Available
- Staff Help Available,Saturday: 05:30 - 23:30
- Staff Help Available,Sunday: 08:00 - 01:30
Meeting point: Gateline.
Customer Help Points
Yes
Customer Services Notes
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Left Luggage
Unavailable
Lost Property
Available
Trolleys
Available
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are only in Help Points
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Category A Station - This station has step free access to all platforms via subway and the lifts
Ticket barriers and gates
Available
Accessible ticket machines
Available
Accessible ticket machines are located at the station entrance by the ticket office.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Waiting rooms
- Waiting rooms,Monday to Friday: Available
- Waiting rooms,Saturday: 06:10 - 20:00
- Waiting rooms,Sunday: 08:00 - 20:00
Situated on the platforms.
Seating area
Available
Induction loop pay phones
Unavailable
Public telephones are not available
Wheelchairs available
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are available. Please request staff assistance.
Impaired mobility set down/pick-up point available
Available
Set- Down / Pick up Points are available adjacent to the station entrance. Assisted travel meeting point - Booking office main entrance. Please notify a member of staff.
Accessible spaces
20 spaces
Accessible parking available. Parking is free for Blue Badge holders.
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
The bays at the drop-off and/or pick-up point and/or waiting area measure 2.4 x 4.8m & 1.2m zone front & at least 1 side
Number of set-down/ pick-up spaces
There is space for more than 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Sunday: Available
- Staff help available,Monday to Friday: Available
- Staff help available,Saturday: 05:30 - 23:30
- Staff help available,Sunday: 08:00 - 01:30
Meeting point: Gateline.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Available
The toilets are located on Platforms 2 and 5. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Accessible Toilets
Available
Accessible toilet opening and closing times are the same as the staffing hours of the station.
The radar key is available from station staff.
Baby Changing
Available
within accessible wc's
Waiting Rooms
- Waiting Rooms,Monday to Friday: Available
- Waiting Rooms,Saturday: 06:10 - 20:00
- Waiting Rooms,Sunday: 08:00 - 20:00
Situated on the platforms.
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
384 spaces
Accessible spaces
20 spaces
Accessible parking available. Parking is free for Blue Badge holders.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Set- Down / Pick up Points are available adjacent to the station entrance. Assisted travel meeting point - Booking office main entrance. Please notify a member of staff.
Car park CCTV
No
Notes
Find out more about car parking at this station.
ATM
Available
Station entrance
Refreshment Facilities
Available
Starbucks on platform 5 and Dashi Cafe on platform 2. Vending machines also available.
Shops
Available
Starbucks on platform 5 and Dashi Cafe on platform 2. Vending machines also available.
Public Telephones
No
Accessible Public Telephones
Unavailable
Public telephones are not available
Public Wi-Fi
Available
Connect to "GWR Free Station WiFi"
Post Boxes
Available
Platform 2
Bicycle Storage
Spaces
82 spaces
Cycles can be carried on our trains free of charge.
Type of Storage
Stands
Location
Platforms 1 and 5
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Bus stop at rear entrance of station, or as directed by signs.
Taxi Rank: Taxi rank is available at the station entrance. If you require an accessible taxi please approach a member of staff.
Information to plan your onward journey is available in a printable format here
Find out more about links from GWR stations to airports.
